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Internal Account Manager

Company:Linda Taylors Ltd
Salary:from £35,000 a year
Hours:Full-time
Location:Salford
Working pattern:On-site
Job type:Permanent
Posting date:1 Oct 2026
Closing date:31 Oct 2026
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Summary

We are recruiting for an Internal Account Manager to join a successful and growing organisation based in MediaCity.

This is a fantastic opportunity for an experienced Customer Service or Account Management professional who enjoys building strong customer relationships, managing their own accounts and working closely with a field-based sales team.

The role is focused on looking after and developing an established customer base, delivering excellent proactive customer service and identifying opportunities to retain and grow business.

The Role

Working as part of a territory team, your responsibilities will include:

Managing an established portfolio of customer accounts

Building and maintaining strong, long-term customer relationships

Working closely with field-based Account/Business Managers

Arranging customer appointments for the field sales team

Maintaining regular contact with existing customers

Supporting customer retention and re-engaging fluctuating accounts

Responding to incoming enquiries and providing quotations

Following up quotations and helping to close business

Managing customer orders, forecasts, contracts and urgent requirements

Ensuring customer records and account information are kept up to date

Providing a high standard of proactive customer service

Organising sample shipments

Handling customer queries and complaints

Working to maintain a fast response time to customer enquiries

Occasionally accompanying field-based colleagues on customer visits

Participating in sales meetings

Providing additional account and sales support as required

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