Business Support Officer


Company:	Government Recruitment Service
Salary:	£32,027 to £32,027 a year
Hours:	Full-time
Location:	Southampton
Job type:	Permanent
Posting date:	1 Oct 2026
Closing date:	14 Oct 2026

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Summary

Do you enjoy a varied and interesting workload?

Would you relish an opportunity to gain an insight into the Maritime and Coastguard Agency (MCA) whilst collaborating with a range of colleagues and partners?

If so, we have a fantastic opportunity to join our Maritime Governance and Regulatory Compliance Business Support team. This will be supporting our Regulatory Compliance Investigations Team (RCIT), External Monitoring and Assurance (EMA) and Overseas Strategic Programme (OSP) teams and we would love to hear from you.

The Maritime and Coastguard Agency (MCA) implements the government’s maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea.

Safer lives. Safer Ships. Cleaner Seas.

Our vision is to be a world-leading organisation, accelerating the transition to sustainable shipping with non-negotiable safety standards. We put our people, our customers and our planet at the heart of everything we do.

We are committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams.

We want everyone to feel valued and supported to achieve their potential at MCA.

This culture of inclusion is underpinned by our staff networks groups covering, Women’s, LGBTQI+, Race, Carers, Mental Wellbeing and volunteer Respect Ambassadors.

Joining our department comes with many benefits, including:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday.

Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at MCA roles: MCA Homepage | Civil Service Careers

As Business Support Officer, you will provide the business support function to RCIT, EMA and OSP. The RCIT team investigate significant breaches of maritime legislation, including the prosecution of offenders when such action has been authorised. The EMA team audits any work devolved to outside organisations and OSP supports the British Overseas Territories and Crown Dependencies. You will play a crucial role in ensuring the smooth operation of compliance and enforcement activities.

In this role you will raise the profile of the Maritime and Coastguard Agency (MCA) as the UK Maritime Authority, and assist the Business Operations Manager in meeting the overall aims of the team.

As Business Support Officer, your key duties and responsibilities will include:

Managing transactional finance activities, preparing purchase requests, raising purchase orders, goods receipting, and managing the Government Procurement Card (GPC) card.
Scheduling and organising internal and external team meetings and conferences, preparing agendas and attending meetings and minute taking as required.
Creating, maintaining and cleansing data records in the Database and providing analytical reports/products.
Generating and maintaining monthly, quarterly and annual executive reports to support strategy and planning.
Responding to all inquiries, mailbox management, providing information to stakeholders, and ensuring a high level of customer service and continuous improvement.
Maintain On Call duty rota, equipment servicing, Asset Register and other team administration as required by line manager including assisting with recruitment campaigns.

For further information about the role and responsibilities, please see the attached role profile.

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