Service Advisor


Company:	Perfect Placement UK Ltd
Salary:	£29,741 to £41,000 a year
Hours:	Full-time
Location:	Bristol, BS34 5BZ
Job type:	Permanent
Posting date:	1 Oct 2026
Closing date:	30 Oct 2026

Apply for this job

Summary

We are pleased to present an exciting opportunity on behalf of our client, a reputable multi-franchise approved car dealership in Bristol, seeking a Vehicle Service Advisor. This Service Advisor role is ideal for experienced individuals with a strong customer service background and an understanding of automotive processes.

Benefits:

- Starting salary from £29,741 per annum, dependent on experience

- Potential to earn over £12,000 annually in additional bonuses

- Overtime paid at time-and-a-half rate

- 22 days annual holiday plus 8 bank holidays

- Workplace pension scheme

- Access to various additional company benefits

- Long-term career prospects within a well-established multi-site vehicle retail group across South West England and South Wales

Duties of a Service Advisor:

- Greeting customers in the Service Department and booking vehicles in for repair work

- Liaising with the workshop team to manage work in progress and ensure timely completion

- Advising customers on minor technical issues and up-selling additional products and services

- Keeping customers informed of their vehicle’s progress throughout the service process

- Processing payments accurately for work completed

- Building and maintaining strong customer relationships to achieve customer satisfaction and support dealership objectives

- Supporting warranty procedures and liaising with vehicle manufacturers where necessary

Requirements of a Service Advisor:

- Previous experience as a Service Advisor or in a similar customer service role within the automotive industry is highly advantageous

- Strong communication and organisational skills

- IT literacy, with advantageous experience using Pinewood Pinnacle or similar software

- Mechanical understanding of vehicles and basic technical knowledge

- Ability to influence and advise customers confidently

- Knowledge of warranty procedures is beneficial but not essential

The successful Service Advisor will demonstrate excellent communication skills, high levels of organisation, and a customer-focused approach. The role offers a structured work schedule from Monday to Friday, 8:00am to 6:00pm, with Saturday mornings on a rota, paid as overtime.

Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement, covering Bristol and the surrounding region, today to discover more about this fantastic opportunity.

Apply for this job