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Receptionist/clerical assistant

Company:Forrester Sylvester mackett
Hours:Full-time
Location:Frome, BA11 1AL
Working pattern:On-site
Job type:Permanent
Posting date:30 Sept 2026
Closing date:30 Oct 2026
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Summary

Job purpose: Receptionist/clerical assistant

To carry out the role of receptionist and provide administrative support

Key responsibilities and accountabilities:

Reception

1. Answering the telephone via the switchboard and putting calls through to fee earners, secretaries, or other members of staff.

2. Retrieving the messages left on the answer phone overnight and distributing.

3. Dealing with the public and directing clients to waiting area/interview room.

4. Purchasing the milk and other sundries for the office.

5. Checking fee-earner availability on the system.

6. Using Partners for Windows as necessary.

7. Sorting files for destruction.

8. Date stamping hand delivered post for distribution.

9. Sorting incoming faxes for distribution.

10. Notifying staff when a fax has arrived on the reception fax machine and putting it in the tray to await collection.

11. Photocopying/scanning.

12. Daily banking

13. Putting out A frame board

14. Keeping marketing material tidy and up to date

15. Accounting duties including petty cash, banking, taking payments and recording payments.

16. Assume responsibility for the ordering of stationery.

Mail

1. Opening, date stamping and logging in post on case management system.

2. Preparing the post to be sent out either through the Post Office.

3. Collection and delivery of GPO mail to the post office each day.

4. Taking Recorded Delivery mail to the Post Office and delivering hand deliveries in the town when required.

File Storage and Retrieval

1. Preparing files for storage – putting files together, numbering them and inputting information onto the computer.

2. Retrieving stored files and updating the computer system.

3. Inputting data onto the system following the completion of the annual file destruction process.

Deeds

1. Responsible for maintaining, storing and retrieving deeds and files.

2. Inputting and maintaining the database for the deeds on the computer system.

Other Duties

1. Making refreshments for visitors or meetings as requested.

2. Carrying out all other general reception duties.

3. General filing, photocopying and other duties as required by fee earners.

4. Weekly/monthly fire checks and fire procedures

5. Assist with file opening and general typing when required.

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