Complex Care Support Worker


Company:	Sonderwell
Salary:	£17 to £17 an hour
Hours:	Full-time
Location:	Cwmbran, NP44 1DU
Job type:	Permanent
Posting date:	30 Sept 2026
Closing date:	30 Oct 2026

Apply for this job

Summary

About The Role

Come Join Our Team!

We have an excellent opportunity for support workers to work alongside our client in Cwmbran, Monmouthshire on a bank basis.

Our client is a female in her 60's who has complex needs due to spinal injury including, manual handling, continence care, hypersensitivity to touch, neuropathic pain in the lower half of her body, memory issues and difficulty with emotional regulation, anxiety and depression. She lives in her own home (an adapted bungalow) enjoys audiobooks, her garden and creative writing. She's also looking to learn archery and want's to engage in her local community more.

Due to the client’s support needs the successful candidate can be either female or male, will need to have some experience working with complex needs, ideally mental health support and possess the softer skills of being a clear communicator with the motivation and ability to engage the client to build a solid, supporting relationship. Living as independent a life as possible is very important to our client so experience helping people grow and maintain this area is also key.

Pay:

£15.00 per hour weekdays & £17.00 per hour weekend days

Hours:

08:00 - 20:00 day shifts and 08.00 - 20.00 waking and sleep shifts available

Key Responsibilities:

The Libertatem Healthcare Group (part of Sonderwell) was established to provide the very best levels of care and support for clients who have sustained personal injuries or suffered from medical negligence. Operating on a national basis, we provide our clients with care and support wherever they are located. Our packages put our client’s independence at the very centre of everything we do.

Supporting, and engaging with personalised routines inclusive of hoists.

Completing daily living activities, including personal hygiene and mobility.

Administering medication and monitoring health conditions.

Providing emotional support and companionship.

Maintaining accurate records of care provided and reporting any changes in clients’ conditions.

Collaborating with a range of healthcare professionals and family members to ensure comprehensive care.

Requirements:

A genuine passion for working with people and providing care.

Excellent communication and interpersonal skills.

Compassionate, patient, and empathetic nature.

Reliability, commitment, and flexibility.

Previous experience in a similar role, preferably in complex care.

To be able to deal with challenging behaviours.

Ability to work independently and as part of a team.

Libertatem's care philosophy is based on independence, communication and our people, we're dedicated to providing our clients with the best possible support and our people with the tools to achieve it. If you are looking for a rewarding role, where you can make a real difference in someone’s life, we would love to hear from you. For more information contact

Daniel.Scratcher@libertatemhealthcare.co.uk

#Libertatem

Libertatem Healthcare

The Libertatem Healthcare Group, was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence. Operating on a national basis, Libertatem Healthcare Group can provide your clients with care and support wherever they are located. Our care and support packages put our client’s independence at the very centre of everything we do.

The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.

Apply for this job