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Parent Carer Navigator

Company:Bedford Borough Council
Salary:£29,542 to £32,046 a year, pro rata
Hours:Full-time
Location:Bedford , MK42 9AP
Working pattern:Hybrid - 2 days remote
Job type:Permanent
Posting date:30 Sept 2026
Closing date:20 Oct 2026
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Summary

Bedford Borough is delivering an ambitious programme of SEND transformation, working with families, schools and partners across education, health and care to improve outcomes for children and young people with Special Educational Needs and Disabilities (SEND).

We are looking for a compassionate and knowledgeable Parent Carer Navigator to provide early information, advice and support to families of children and young people with SEND aged 0–25. Working as part of our Experts at Hand offer, you will help families understand the SEND system, find the right support and take their next steps with greater confidence.

You will work closely with a cluster of schools and education settings, building trusted relationships with parent carers and local partners. You will provide time-limited navigation support, deliver community engagement such as coffee mornings and workshops, and ensure that the experiences and voices of families help shape improvements to local SEND services.

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