Assistant Director of People Services


Company:	NHS Jobs
Salary:	£79,504 to £91,609 a year
Hours:	Full-time
Location:	Liverpool, L13 1HD
Job type:	Permanent
Posting date:	30 Sept 2026
Closing date:	14 Oct 2026

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Summary

The Group People Services team launched their ambitious operating model earlier this year and you will lead the next phase our Group shared services operating model, creating greater consistency and standardisation whilst ensuring services remain responsive to the needs of our hospitals, clinical services and workforce. You will establish a clear vision for the future of transactional people services and translate this into practical programmes of transformation and continuous improvement This will include developing our structures, processes and systems identifying opportunities for standardisation and automation; reducing unnecessary variation a, strengthening governance and improving the experience of managers and colleagues who use our services. This role is central to our ambition to create a modern, customer focused and digitally enabled People function working in the context of the NHS People Plan, People Promise and wider NHS workforce transformation agenda. We are looking for an experienced and ambitious people professional who can operate confidently at senior level and has a proven track record of delivering complex workforce transformation. You will bring substantial experience of working within the NHS or another large complex organisation and will have a good understanding of the operational realities of delivering workforce services in a demanding healthcare environment. You will be able to demonstrate; Significant senior leadership experience within a People Services environment Experience of developing and transforming shared services or transactional services Strong knowledge of NHS workforce processes, systems and governance Experience of leading complex change across multiple services or organisations A strong understanding of workforce compliance and assurance Experience of using data and digital technology to improve workforce services A track record of delivering measurable improvements in quality, efficient and customer experience. Excellent programme change and transformation leadership skills The ability to influence and engage senior clinical, operational and corporate stakeholders Have commercial and financial awareness and experience of translating this into business plans The ability to build high performing teams to develop a culture of accountability and continuous improvements. You will be an innovative and credible leader who can move comfortably between strategic thinking and operational delivery. Please see attached job description for further details.

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