Temporary Care Navigator (Maternity Cover)
| Company: | NHS Jobs |
|---|---|
| Salary: | from £12.92 an hour |
| Hours: | Full-time |
| Location: | Boldon Colliery, NE35 9AN |
| Job type: | Contract |
| Posting date: | 29 Sept 2026 |
| Closing date: | 9 Oct 2026 |
Summary
Role Responsibilities The following are the core responsibilities of the job. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. You will work within your capabilities and: Patient Contact. Acknowledge all patients at reception. Make / cancel appointments as necessary for surgeries as per appointments system with focus on ARRS roles Accept ambulance bookings as necessary. Accept prescription requests. Issue repeat prescriptions on request - incorporating Acute and Repeat Prescriptions and put for reprinting / review as necessary. Make / cancel appointments for clinics. Deal with patient complaints / queries when possible or pass on to the Practice Manager. Take requests for house calls / visits. Deal with enquiries for the following; Hospitals Patients GPs. Transfer main telephone to GP on call as appropriate. Maintain the confidentiality of the patient and other practice information at all times.