Band 2 Apprentice Walsall Child Development Service Administrator


Company:	NHS Jobs
Salary:	from £25,272 a year
Hours:	Full-time
Location:	Shelfield, WS4 1PL
Job type:	Permanent
Posting date:	29 Sept 2026
Closing date:	12 Oct 2026

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Summary

Liaise with Walsall Child Development Service staff members, service users, childrens services and Trust support staff in person, via telephone and email. Demonstrate a caring and professional approach towards service users and the public when performing reception or clerical duties. Escalate service user queries to the relevant clinical staff as appropriate. Show a caring and professional approach towards service users and carers via telephone or face to face. This may require acting with resilience to deal with sometimes distressed service users in an empathic manner. Clerical duties: maintaining accurate electronic filing systems, diary management, scanning clinical notes if required. Maintain patient information. Inputting patient data accurately and timely. Supporting discharge and archiving processes

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