Referral Hub Manager


Company:	The National Fostering Group
Salary:	£43,000 - 48,500 + £3,000 ca pro rata
Hours:	Full-time
Location:	Kent
Working pattern:	Hybrid - 4 days remote
Job type:	Contract
Posting date:	28 Sept 2026
Closing date:	12 Oct 2026

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Summary

Job Title: Referral Hub Manager

Location: Hybrid working with travel across Croydon, South London and North Kent,

Contract Type: Full time - Fixed Term for 6 months

Salary: Between £43,000 - £48,500

Additional Benefit: £3,000 car allowance (paid into salary)

This is an amazing opportunity to join the National Fostering Group as a Referrals Manager across South London and North Kent. It;s likely you'll be based somwehere inbetween the two locations.

We pride our organisation on a Foster Carer and workforce which is inclusive and diverse, enabling our children and young people to be placed in foster homes matched to their individual needs.

About the Role.

We are looking for a Referral Manager with recent experience of working with children and families and particularly Fostering to lead and manage a team of 12 referral co-ordinators across two main sites: Croydon in South London and Herne Bay in North Kent. You will be a driven and proactive individual, with an ability to drive team performance in taking referrals from local authorities and liaising with our Foster Carers to ensure that the best possible match is found for the young person or child in order to achieve their best.

In addition, you will be responsible to building and designing individual packages of support to enable our carers to manage complex referrals. You will build positive working relationships with our social workers, carers, and Local Authorities staff.

You will need to be a strong communicator, both verbally and in writing, with a great attention to detail and able to use word, excel and databases competently. You will be able to analyse information from a variety of sources, be able to multitask and produce accurate and convincing reports to support your plans.

You will lead and manage a team of referral co-ordinators and be responsible for their supervision and development.

About the Group

We are part of the National Fostering Group – the UK’s largest independent fostering family.

Our highly skilled and dedicated fostering community supports Local Authorities by providing short or long-term foster placements for thousands of vulnerable children and teenagers throughout the UK. Almost all our 32 regional fostering agencies are officially recognised by Ofsted, Welsh, and Scottish regulators as either ‘Outstanding’ or ‘Good’, it is perhaps not surprising that more people choose to foster with our fostering agencies than any other fostering provider in the UK.

Responsibilities

Manage the referral teams across both sites.

Work closely with referral team colleagues across the group to achieve targets and promote the work of the team both internally and externally and to ensure the consistent delivery of the referral journey.

Ensure compliance with the Financial and reporting that are in place.

Report to Senior Management regarding data analysis of referrals to placement, identifying areas of need, themes and trends to ensure the Carer base is diverse and multi skilled

Responsible for the review and dissemination of contractual obligations across the region/ area and ensure the teams actions are contractually compliant.

Assist in the collection of data for compliance reporting.

Undertake training, project work and such other duties as may be reasonably requested.

Work in accordance with all the policies and procedures of the National Fostering Group, always observing the strict rules of confidentiality appropriate to the role.

Essential Criteria

The candidate will have at least 3 years management experience, ideally within the social care and fostering sector.

A social work qualification is desirable but not essential.

Working knowledge of Fostering Services and Fostering regulations

Insight into contractual relationships between the private and public services

You will have the ability to travel accordingly across various locations in the area to cover the needs of the role

But what else is in it for you? Your health and wellbeing are important to us, so you’ll get an exceptional reward package and a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

Up to 39 days annual leave each year (25 base entitlement + 1 One moment in time + 8 bank holidays + ability to buy up to 5 extra days)

Life Assurance

Pension scheme with options to increase your contributions.

“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks

Potential to work flexibility on a 4 day working week if performance measures are met.

A wide range of health, wellbeing, and insurance benefits

100’s of high street and store discount options valid in the UK and abroad

Cycle to Work Scheme

Electric Car Purchase Scheme

Critical illness cover.

And that’s not all, we place the outcomes of the children and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

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