Internal Sales Executive
| Company: | The Best Connection Group Limited |
|---|---|
| Salary: | £28,000 to £30,000 a year |
| Hours: | Full-time |
| Location: | West Bromwich, B70 9PL |
| Job type: | Permanent |
| Posting date: | 28 Sept 2026 |
| Closing date: | 28 Oct 2026 |
Summary
The Best Connection are delighted to be recruiting for an
Internal Sales Executive on behalf of our prestigious and well-established client based in West Bromwich.
Location: West Bromwich
Salary: £28,000-£30,000 per annum
Hours: Monday-Friday 08:30-16:30
This is an excellent opportunity for a customer-focused and commercially minded individual to join a supportive and successful team. If you have strong communication skills, enjoy building customer relationships, and thrive in a fast-paced sales environment, we'd love to hear from you.
Key Responsibilities
As an Internal Sales Executive, you will play a vital role in supporting customers and driving sales growth by:
Processing customer orders and monitoring their progress through to dispatch.
Using CRM and ERP systems (currently Salesforce and Infor) to manage orders, inventory checks, customer interactions, credits, and debits.
Building and maintaining strong relationships with customers, external sales teams, and transport providers.
Responding to customer enquiries regarding stock availability, pricing, discounts, and providing first-line technical support where appropriate.
Proactively contacting customers to generate sales opportunities, including re-engaging inactive accounts and promoting current offers.
Preparing and issuing customer quotations.
Supporting the external sales team with account information, quotations, and customer updates.
Organising transport arrangements for non-standard deliveries.
Monitoring deliveries and resolving any issues efficiently, escalating where necessary.
Liaising with internal departments regarding manufacturing, assembly, and product-related queries.
Providing administrative support to the wider UK team.
Undertaking additional duties as required to support business operations.
Candidate requirements:
GCSEs (or equivalent qualifications).
Strong IT skills, including intermediate-level Microsoft Word and Excel.
Previous experience using CRM systems such as Salesforce or Infor (desirable).
Excellent telephone manner and communication skills.
The ability to build rapport and develop strong customer relationships.
Previous office administration experience.
Strong organisational skills with the ability to prioritise workloads effectively.
The ability to work independently and as part of a team.
A proactive attitude with a willingness to go the extra mile.
Flexibility, attention to detail, and a positive approach to continuous improvement.
A willingness to contribute ideas and support business growth.
Benefits
In return, our client offers an excellent benefits package including:
Competitive salary and company-wide bonus scheme
25 days annual leave plus bank holidays
Christmas festive shutdown
Service and recognition awards
Ongoing training and development opportunities
Company pension scheme
Life assurance (4x annual salary)
Discounted gym membership
Enhanced family-friendly policies
Free annual flu vaccination vouchers
Employee Assistance Programme with 24/7 Virtual GP access
Cash health plan
Free home cyber security training
Cycle to Work scheme
Free onsite parking
The Best Connection is acting as an Employment Agency in relation to this vacancy.
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