Human Resources Officer
| Company: | Graceage Care Ltd |
|---|---|
| Salary: | from £33,400 a year |
| Hours: | Full-time |
| Location: | Colchester, CO4 3ZQ |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 28 Sept 2026 |
| Closing date: | 12 Oct 2026 |
Summary
The Human Resources Officer will provide an effective, compliant and responsive HR service across Graceage Care Ltd. The postholder will coordinate recruitment and onboarding, maintain accurate employment and right-to-work records, advise managers and employees on HR policies, support employee-relations processes, monitor workforce information, and help ensure employment practices meet applicable UK employment, CQC, and sponsor-compliance requirements.
Recruitment, selection and onboarding
· Coordinate end-to-end recruitment for care, support, administration and management vacancies, from approved vacancy request through advertising, shortlisting, interview and offer.
· Prepare accurate job descriptions, person specifications, interview documents and conditional-offer paperwork.
· Support fair, consistent and non-discriminatory selection processes and maintain complete recruitment records.
· Complete and document pre-employment checks, including identity, right to work, references, employment history, qualifications, professional registration and DBS checks where applicable.
· Issue contracts, statements of employment particulars and onboarding documentation, and coordinate induction with line managers.
· Track probationary periods and prompt managers to complete timely probation reviews.
Employee relations and HR advice
· Provide first-line, evidence-based HR advice to managers and employees on company policies, terms and conditions, attendance, conduct, capability, grievance, flexible working and family-related leave.
· Support formal and informal employee-relations cases, including investigations, disciplinary meetings, grievances, absence reviews and performance-improvement processes.
· Prepare meeting invitations, case files, outcome letters and accurate notes while maintaining procedural fairness and confidentiality.
· Identify recurring workforce issues and recommend proportionate corrective or preventative action.
· Assist managers in resolving workplace concerns and promoting constructive employee relations.
HR administration and workforce records
· Maintain accurate, complete and confidential electronic and paper personnel files throughout the employee lifecycle.
· Process starters, contractual changes, promotions, transfers, changes to hours, family leave and leavers accurately and on time.
· Maintain HR trackers for annual leave, sickness absence, training, supervision, appraisal, probation, professional registration, DBS status and other employment checks.
· Supply authorised payroll changes and validate HR information before payroll cut-off dates.
· Produce workforce reports on headcount, vacancies, turnover, absence, recruitment activity and compliance exceptions for management review.
· Respond to authorised employment-reference and employment-information requests in accordance with company policy and data-protection requirements.
Compliance, policy and sponsorship support
· Monitor continuing right-to-work evidence and conduct follow-up checks at the required time, escalating any issue immediately.
· Maintain accurate records relating to sponsored workers and support timely internal escalation of reportable changes, absences or employment events.
· Assist the Authorising Officer, Key Contact and Level 1 User with compliant HR evidence and record keeping; the postholder will not make immigration decisions or provide regulated immigration advice unless separately authorised.
· Help maintain policies and procedures in line with current employment law, ACAS guidance, CQC expectations, UK GDPR, safer-recruitment requirements and company governance arrangements.
· Support internal audits of personnel files, recruitment files, right-to-work records, contracts, training and sponsor-compliance controls.
· Monitor policy acknowledgements and help communicate policy or legislative changes to the workforce.
Learning, performance and organisational support
· Coordinate mandatory training, refresher training, supervision and appraisal schedules with operational managers.
· Analyse training and competency records, identify gaps and help managers implement action plans.
· Support staff engagement, retention, wellbeing, equality, diversity and inclusion initiatives.
· Contribute HR information to tenders, audits, inspections and management meetings when authorised.
· Undertake HR projects and other duties reasonably consistent with the scope and level of the role.
Submit a current CV and a covering statement explaining how you meet the essential criteria, quoting GCL-HRO-3571-0926, through the platform on which this vacancy is advertised.
Graceage Care Ltd is an equal opportunities employer. We will make appointments based on merit and the requirements of the role. We welcome applications from suitably qualified candidates. Any Skilled Worker sponsorship is considered individually, is subject to Graceage Care Ltd’s sponsor licence, available Certificate of Sponsorship allocation and the Immigration Rules in force at the date of assignment and is not guaranteed by this advertisement.
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