Video/Tele-Coach/Psychological Wellbeing Practitioner
| Company: | NHS Jobs |
|---|---|
| Salary: | £32,073 to £39,043 a year |
| Hours: | Full-time |
| Location: | Plymouth, PL6 5DH |
| Job type: | Contract |
| Posting date: | 28 Sept 2026 |
| Closing date: | 11 Oct 2026 |
Summary
Communication and Working Relationship Skills Provide complex and sensitive information to a wide range of internal and external stakeholders (users of services, carers, multi-disciplinary staff, and other statutory / non statutory services) Contribute to the safe and effective day to day operations of the service managing clinical enquires Provide a high standard of written and verbal communication that is clear and in line with local guidance Role model effective communication; demonstrating empathy, respect, compassion and hope where there may be barriers to understanding. Communicate information in a way that makes it relevant and understandable in line with operational guidance Maintain professional relationships with all colleagues to ensure professional standards are met Promote a culture that incorporates Trust values and is recovery focused Supporting other services across Livewell as required. Available to work flexibly across the 24/7 service requirement Analytical and Judgement Skills Undertake complex clinical risk assessments, based on latest empirical evidence and compliant with local policies / procedures Reporting of exceptions, complaints and gaps in service Assist in data collection for the on-going evaluation of the service Assist in Promotion of the Service locally and nationally as appropriate Act as the persons and their carers / families advocate Incident reporting - To report any incidents of harm or near miss in line with the Trusts incident reporting policy supporting appropriate actions are taken to reduce the risk of reoccurrence To assist with ensuring day to day practice reflects the highest standards of governance, clinical effectiveness, safety and person experience To be aware of the responsibility of all employees to maintain a safe and healthy environment To comply at all times with the Trusts Safer Governance related policies Seek advice and support from senior colleagues/line manager whenever necessary Planning and Organisational Skills Ensure good documentation is provided and entered within the appropriate systems of record sharing Plan assessment/appointments for First Responders for service users Discuss and arrange appropriate emergency response as required under guidance from senior staff Co-ordinate any agreed lone working arrangements To be responsible for the prevention and control of infection Responsibility for Persons Care, Treatment and Therapy Ensure that individual episodes of care are delivered in a timely, effective and integrated manner Promote a recovery model that empowers persons, carers and relatives to be at the forefront of decision making, owning their packages of care / treatment Create, implement and update care plans and risk assessments as required Champion persons rights and service users including: dignity, equality, diversity, choice and respect Provide advice and guidance regarding mental health problems Request and Share information on individuals coming into contact with other professionals, aligned with agreed information sharing protocols, and under guidance from senior staff Promoting and safeguarding the welfare of children, young people and vulnerable adults Implementation of NICE guidance and other statutory / best practice guidelines (if appropriate) under guidance from senior staff To maintain up to date knowledge of legislation, national and local policies and issues in relation to service provision Responsibility for Policy and Service Development Implementation Participate in programmes of audit and research within the team as agreed, implementing the findings Contribute to clinical governance arrangements in order to ensure the quality of the service provided Involvement in the development of local systems and process that ensure the implementation of Trust policies Responsibility for Finance, Equipment and Other Resources The post holder does not have financial responsibility for budgetary management It is the individual post holders responsibility to manage organisational resources efficiently and to suggest efficiency savings to line management as they arise The post holder has the responsibility to maintain the safekeeping of the organisations property