Health Care Assistant - Band 3 - SPUR


Company:	NHS Jobs
Salary:	£15,242 to £16,605 a year
Hours:	Full-time
Location:	Birmingham, B24 0DF
Job type:	Permanent
Posting date:	28 Sept 2026
Closing date:	12 Oct 2026

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Summary

Job Title: Health Care Assistant (HCA) Department: Specialist community palliative rapid response Organisation Band: Reports to: Clinical nurse/ Triage nurse Responsible for: DBS Required Enhanced Job Purpose The specialist community palliative response service (SCPRS) will be delivered between the hours of 20:00 08:00. During these hours the HCA with support the clinical nurse (visiting in twos) in responding to urgent specialist palliative response visits, these visits will aim to take place within a 2-hour timeframe. The post holder will demonstrate a level of skill and understanding which enables them to undertake specific tasks delegated by the nurse in charge and in accordance with relevant procedures, guidelines and policies. They will undertake both routine and specially identified tasks for which they have been trained and assessed as competent. Main Duties and Responsibilities Key areas of work Within the patients place of residence the HCA will assist the Registered Nurse in the assessment, planning, implementation and evaluation of nursing care. Carry out high standard of direct patient care alongside team colleagues Report verbally (including hand-over) to appropriate team members Document any care given in patient held notes and/or relevant systems e.g. SystmOne Contribute to multidisciplinary discussions. Be sensitive to the spiritual, psychological and social needs of the patients and their families. To supervise and support all nursing assistants and to assist in the induction of all new staff. Contribute to the learning environment e.g. teaching on the in-house training days and training new members of staff Undertaken training for clinical skills relevant to post and maintain up-to-date practice. To take emergency action alongside the registered Nurse as necessary to safeguard the patients and carers and report any concerns to the nurse in charge as soon as possible. To maintain accurate documentation alongside the registered Nurse of care given and to report any changes in condition or circumstances of the patient to the relevant key worker and the nurse in charge on duty in a timely manner. To participate in audit activities. Be aware of and undertake infection control measures to minimise the risks of infection. To perform administrator duties is required. Attend mandatory and in service training as identified and required. At all times to represent the organisation in a professional and caring manner maintaining professional boundaries in relationships with patients and their families or carers. To be part of a rota to provide a 7-day service, 365 days per year including weekend working. To work flexibly and willing to travel across the city and organisation. Key Skills Understand own level of responsibility and accountability in relation to registered / trained staff. Work co-operatively as part of the multi-disciplinary team supporting colleagues in work associated with patient care. Challenging and escalating poor practice/performance Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family, visitors and carers. Through practice demonstrate an understanding of Duty of Care and how this contributes to safe practices. Assist in delivery of patient care as per patients individualised care plans/programme of care. Taking a holistic approach. Following appropriate training and supervised practice, undertake identified competency-based practices which are required for the service, after such tasks have been delegated to them by a registered nurse. Identify learning and development needs and produce a personal development plan in conjunction with your line manager / supervisor. Achieve and maintain competence in mandatory and statutory training associated with the role. Complete documentation of care in line with the Trust Standards for Documentation. Following the completion of training undertake a range of physical / clinical observations appropriate to the area of practice. Achieve and maintain competence in using a range of equipment to undertake these, record the outcome and report and escalate exceptions to the registered nurse who delegated the tasks to you. Measuring and recording may include: Blood pressure (using electronic equipment) Pulse rate and rhythm (manually and using electronic equipment) Temperature (all routes) Height and weight Blood glucose monitoring Urine testing / Urinalysis Respiratory rate Oxygen saturation Accurately recording and documentation of vital signs monitoring if appropriate for the patient. Simple wound dressings in line with a plan of care and infection prevention and control policy and procedures. Last offices, alongside the registered Nurse in line with the relevant policies and procedures. Administration of eye drops/ear drops/nose drops in line with policies and procedures. Assessment and monitoring of Skin care/pressure area care, alongside the registered Nurse in line with policies and procedures. Assessment and Promotion of continence and the management of incontinence, alongside the registered Nurse, in line with policies and procedures Key responsibilities Build partnerships and therapeutic relationships through safe, effective and non-discriminatory communication taking account of differences, capability and needs of individuals. Maintain a high standard of personal behaviour and ensure effective communication with all members of the multidisciplinary team, patients, carers and relatives. Communicate effectively with patients and carers, recognising there may be a need to utilise alternative methods of communication. Where there are barriers to understanding, as required arrange/ access to information, support and other services to aid effective communication. Greet all patients and visitors with courtesy and respect, being mindful of body language and tone of voice Use paper and electronic systems to retrieve and record patient information in line with Trust documentation standards and operational systems. Apply the principles of information governance and patient confidentiality to all aspects of your role. Obtain verbal consent from the patient before any clinical intervention is undertaken, where this is not given report this to a registered nurse. Participate in discussions about patient care and departmental issues at hand over and departmental meetings. Observe and report to the registered nurse all changes in a patients physical and psychological condition. Support families and carers following a patient bereavement or when bad news has been shared Accept constructive feedback Maintain professional boundaries and working relationships with patients and colleagues. Ensure patients and their relatives or carers are kept informed of delays with their treatment, investigations and visiting times.

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