Customer Service Coordinator


Company:	Fawkes & Reece
Salary:	£32,000 to £35,000 a year
Hours:	Full-time
Location:	Dartford, DA1 1RD
Working pattern:	On-site
Job type:	Permanent
Posting date:	28 Sept 2026
Closing date:	12 Oct 2026

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Summary

A large property developer are looking for an experience Customer Service Coordinator to join their team to deliver excellent customer service & maintain their 5* customer satisfaction rating

You will need to have worked for either a housing association working with defects or for a housing developer in a customer service role. We

Day to day duties:

Being the main point of contact for the home owners

Updating the CRM system logging defects or closing them down

Complaint management

Booking in engineers to carry out work in the propertys

Logging issues & escalating them to the management team

Working closely with the customer service team

Reporting in the customer service manager

If you would like to apply for this position please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London office

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