Business Analyst


Company:	Government Recruitment Service
Salary:	£44,913 to £53,230 a year
Hours:	Full-time
Location:	Manchester
Job type:	Permanent
Posting date:	28 Sept 2026
Closing date:	5 Oct 2026

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Summary

The Department for Business, Innovation, Science and Trade (BIST) helps businesses invest, innovate, export and grow across the UK. The Digital, Data and Technology (DDaT) directorate helps to deliver this by designing, building and running the services, platforms and technology that businesses and colleagues rely on every day.

Our teams work on a wide range of services and technologies, including:

digital services that help businesses access government support, guidance and opportunities

data and AI products that support decision making and enable innovation

internal tools and services that help colleagues work more effectively

secure technology and platforms that support critical government services

cyber security services that protect systems, data and users

By joining DDaT, you'll work on services used by businesses, colleagues and citizens across the UK. You'll be part of multidisciplinary teams focused on improving services, solving complex problems and delivering better outcomes for users.

We are committed to creating an inclusive and supportive workplace. In recognition of this, we were named Best Public Sector Employer at the Women in Tech Employer Awards 2025!

Are you passionate about solving complex problems, improving digital services, and making a real impact for users and businesses? Our Business Analysts identify and draw upon a variety of evidence to define, analyse and document challenging business problems and user needs. They lead on mapping how user and organisational needs align with the business architecture and fit with the service vision and business strategy.  You’ll work within agile, multidisciplinary teams to ensure product decisions are grounded in robust business analysis. Your work will help align user needs with organisational goals, enabling the delivery of inclusive and accessible digital services. 

You will collaborate with service owners, product managers, delivery leads, user-centred design colleagues and technical specialists to define and document business problems, user needs and opportunities for improvement.  

You will be encouraged to challenge constructively and act as a critical friend to achieve solutions that are fit for purpose. Effective skills in facilitating collaboration and communication with all stakeholders will be key to support the design, build and delivery of products and services that meet user needs. 

You will support the Head of Profession to build a sustainable, diverse, and engaged Business Analyst community within BIST. You will do this by actively engaging in the Business Analyst community who work together towards a common goal and share ideas openly, establishing standards and consistency to support rapid delivery through sharing and learning from one another.  

Read more about what it is like to become a business analyst in DDaT in our blog. 

Main responsibilities

You will: 

Investigate, analyse and articulate business and user problems, identifying opportunities and providing recommendations to address them

Collaborate effectively with stakeholders, and project teams to define measures of success for user-centred improvements, supporting prioritisation decisions that align with policy and organisational goals

Define and document requirements, using models and frameworks to build shared understanding and inform decision-making

 Conduct business analysis activities across one or more workstreams, collaborating within your multidisciplinary team to shape the design and delivery of digital services that meet user and business needs

Conduct business process analysis and re-engineering, producing clear and accessible documentation to support service improvements

Translate user and business needs into actionable user stories and measurable outcomes that guide design, development, testing and adoption

Help cultivate a collaborative, inclusive culture by sharing knowledge, and supporting continuous learning and development through active engagement in the Business Analyst Community of Practice

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