22760 - Hub Manager - Business Hub - HMP / YOI Norwich - Part-Time


Company:	Ministry of Justice
Salary:	£37,417 to £39,214 a year, pro rata
Hours:	Full-time
Location:	Norwich, NR1 4LU
Working pattern:	On-site
Job type:	Permanent
Posting date:	28 Sept 2026
Closing date:	12 Oct 2026

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Summary

Overview of the job

This is an administrative managerial job within an establishment.

Summary

The job holder will be responsible for managing the administrative processes within the Business Hub, assisting the management of business processes ensuring data integrity, adhering to financial principles, policy and procedures.

They will provide accurate and reliable business management information to support performance measures within the establishment.

This is a non-operational job with line management responsibilities.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Manage the transactional activity associated with the Business Hub and the administrative staff within this area. This includes ensuring the following paperwork is complete, checked and ready for onward transmission where applicable:

Performance

Audits and Compliance

Finance (Stock taking Management of Stores / Prisoner monies /

Receivables / Reconciling expenditure / Accruals / Outgoing pay / Inter-unit charges / Cashier / PIN Phones)

Charitable organisations

Information Assurance

Measuring the Quality of Prison Life (MQPL)

Her Majesty’s Inspectorate of Prisons (HMIP) visits

Subject Access Requests (SARs)

Official Correspondence

Request Complaints

Risk Register

Independent Monitoring Board (IMB)

Action Plans

Self-audit programme

Vehicle maintenance

Procurement including - ordering of staff uniform

Bank signatory

Fixed and local assets

Monitoring contract delivery and performance

Undertake other administrative management tasks including:

• Contribute toward the development of local policy, procedures and practice and ensure consistency of application

• Manage devolved budget in accordance with the financial procedures outlined in the budget delegation

• Manage the achievement of Service Delivery Indicators (SDIs) and standards within the work area, verifying and signing off documentation as appropriate

• Attend relevant unit meetings as and when required to provide feedback on good practice examples, to promote awareness for better and more efficient ways of working

• Analyse and act on data collected by the Hub and produce any relevant reports to show findings

• Ensure that data entered into local and national systems is accurate and in accordance with agreed timescales

• Monitor performance of the Hub

• Draft all external and internal communications on behalf of the Hub

• Provide Head of Function with management information relating to the relevant area

• Be responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management

• Act as first point of contact for relevant external stakeholders

• Act as requisitioner or approver dependant on local policy

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder

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