Senior Service Advisor


Company:	Perfect Placement UK Ltd
Salary:	£35,000 to £35,000 a year
Hours:	Full-time
Location:	Chelmsford, CM2 9AB
Job type:	Permanent
Posting date:	26 Sept 2026
Closing date:	25 Oct 2026

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Summary

We are currently seeking a Senior Service Advisor to join a reputable automotive dealership in Chelmsford. This is an excellent Senior Service Advisor opportunity for an experienced professional to further their career within a customer-focused environment that values high standards and service excellence. The successful individual will be integral to maintaining the dealership’s reputation for quality service and customer satisfaction.

Benefits:

- Competitive salary starting from £35,000 per annum

- Working hours Monday to Friday, 8:00 am to 5:00 pm

- One in three Saturdays, 8:00 am to 1:00 pm, on a rota basis

- Supportive work environment with ongoing training and development

- Modern, well-equipped premises

- Clear progression pathways within a forward-thinking company

Duties of a Senior Service Advisor:

- Providing exceptional customer service and building long-term relationships

- Managing service bookings efficiently and keeping customers informed

- Upselling additional services and parts to maximise workshop productivity

- Maintaining accurate documentation and ensuring compliance with dealership standards

- Coordinating with workshop staff to ensure timely vehicle repairs

- Promoting repeat business through effective communication and rapport building

Requirements of a Senior Service Advisor:

- Proven experience as a Service Advisor, ideally within the motor trade industry

- Excellent communication and organisational skills

- Customer-focused with a professional, proactive attitude

- Ability to upsell and negotiate effectively

- Knowledge of workshop processes and vehicle repair procedures is advantageous

If you are ready to take the next step as a Senior Service Advisor, this is a fantastic opportunity to develop your career with a reputable employer. Find out more by contacting your dedicated consultant today.

Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Chelmsford and Essex, today to discover more about this fantastic Senior Service Advisor opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

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