Bank Receptionist - Glenridding


Company:	NHS Jobs
Salary:	from £12.71 an hour
Hours:	Full-time
Location:	Penrith, CA11 0PD
Job type:	Contract
Posting date:	25 Sept 2026
Closing date:	9 Oct 2026

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Summary

This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive and the role may include additional duties which are not listed here. 1. To be the first point of contact for patients arriving at the Centre. 2. Answering the telephone and booking appointments as required. 3. Processing confidential patient information to pass to Clinicians. 4. Keeping a watchful eye on patients waiting to be seen and in the case of worsening symptoms, alerting a relevant professional. 5. Alerting Emergency Services in the event of an emergency and/or gaining help from within the centre. 6. Dealing with incoming mail; directing to duty Doctor and scanning letters onto the computer system. 7. To work autonomously, managing own workload effectively referring to line manager when necessary. 8. Ensure a clean and safe environment for practice personnel and public. 9. To adhere to all Cumbria Health Policies and Procedures 10. Participate and ensure own on-going development 11. To maintain a high level of confidentiality and comply with the Data Protection Act. Be aware of the nature of information dealt with and work in a manner which ensures confidentiality and security 12. Undertake any other activities deemed appropriate and necessary by the organisation.

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