Experienced Medical Secretary - General Practice
| Company: | NHS Jobs |
|---|---|
| Salary: | £14.50 to £16 an hour |
| Hours: | Full-time |
| Location: | Walton, KT12 3LB |
| Job type: | Permanent |
| Posting date: | 25 Sept 2026 |
| Closing date: | 2 Oct 2026 |
Summary
The postholder will: Provide a comprehensive and efficient medical secretarial service to the practice. Process referrals accurately and efficiently using the appropriate NHS referral systems and pathways. Prepare and manage clinical correspondence, referral letters, reports and associated documentation. Monitor referrals and outstanding actions, escalating concerns appropriately and supporting continuity of patient care. Liaise professionally with patients, secondary care, community services and other healthcare organisations. Manage incoming and outgoing correspondence and ensure information is recorded accurately within the patient record. Support QOF-related administrative work including searches, registers, recalls and patient follow-up. Use Ardens Manager to support population health, contractual and performance-related administrative work. Use AccuRx to coordinate patient communications, invitations, recalls, questionnaires and follow-up. Maintain and review clinical and disease registers and identify patients requiring monitoring, reviews or other action. Coordinate patient invitation and recall programmes and follow up non-responders as required. Support good data quality and accurate coding within the clinical system. Assist with wider practice administration and service-improvement work appropriate to the role. Maintain confidentiality and comply with practice policies relating to information governance, data protection and patient confidentiality. Undertake other appropriate duties consistent with the nature and level of the post.
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