Receptionist/Care Navigator
| Company: | NHS Jobs |
|---|---|
| Salary: | from £12.71 an hour |
| Hours: | Full-time |
| Location: | ACCRINGTON, BB5 0AL |
| Job type: | Permanent |
| Posting date: | 25 Sept 2026 |
| Closing date: | 9 Oct 2026 |
Summary
JOB SUMMARY Main duties to include dealing with incoming telephone calls confidently and signpost patients to the appropriate service or healthcare professional in a courteous, efficient, and effective way. To be able to process appointment requests from patients by telephone or by the relevant NHS approved communication tool, following the Care Navigation protocol. To provide a professional and comprehensive information support service to the practice team. The post holder will be expected to undertake a range of clerical task, including the use of a PC for data inputting and operation of the EMIS Web system. To provide a point of reception contact for patients and act as a focal point of communication between patients doctors and other members of the clinical and administrative staff.
Related jobs
Cancer Care Coordinator / Navigator - Hyndburn Central PCN 18.75 HOURS
Negotiable
NHS Jobs
Accrington
ContractFull timeWard Clerk - Chemotherapy | East Lancashire Hospitals NHS Trust
£25,272 per annum pro rata
East Lancashire Hospitals NHS Trust
Across East Lancashire Sites
PermanentPart time