Business Admin Apprentice


Company:	Skills 4 Pharmacy
Salary:	£16,640 to £16,640 a year
Hours:	Full-time
Location:	Houghton Le Spring, DH4 5EQ
Job type:	Apprenticeship
Posting date:	24 Sept 2026
Closing date:	23 Oct 2026

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Summary

(Sunderland)

Core Administrative Duties:

Supporting with filing, data entry and updating business systems

Managing incoming emails, calls, and customer enquiries

Preparing and organising documents, reports or presentations

Scheduling meetings, maintaining calendars and arranging appointments

Assisting with minute‑taking and distributing information

Maintaining accurate records and ensuring information is up to date

Communication & Customer Service

Greeting and assisting visitors

Providing customer support by phone, email or face‑to‑face

Communicating professionally with internal and external stakeholders

Business Processes & Support

Supporting HR, finance, operations or project teams as required

Monitoring stock levels, ordering supplies and maintaining inventories

Upholding GDPR and confidentiality expectations

Following organisational policies and procedures

IT & Systems

Using Microsoft Office and internal CRM/management systems

Inputting, updating, and retrieving information

Producing basic reports using templates or guidance

Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.

Working Week

Opening hours are 0800-1800

Qualifications Required

GCSEs in Maths and English (or equivalent) at grade 4-9 or equivalent.

Personal Qualities

Professionalism and integrity

Personal responsibility

Initiative and proactive working

Attention to detail and quality focus

Teamwork and positive attitude

Skills Required

Communication, Managing priorities and organising workloads, Producing accurate records and documentation, Using digital systems and office software, Problem‑solving and decision‑making, Meeting deadlines and supporting business processes

Training to be Provided

Business Administrator Level 3

Future Prospects

After completing the Level 3 Business Administrator apprenticeship, learners can progress into roles such as Business Support Officer, Senior Administrator, Office Coordinator, Customer Service Executive, Project Administrator, HR Administrator, or Finance Assistant, depending on their interests and strengths. With further experience, they can move into more advanced positions like Office Manager, Executive Assistant, Project Support Officer, HR Assistant, or Operations Assistant. Many learners also choose to continue their development through higher‑level qualifications, including Level 4 Project Management, Level 4 Business Analyst, Level 4 HR Support, Level 4 Marketing Executive, or management routes such as the Operations/Departmental Manager apprenticeship. These pathways support long‑term progression into supervisory, specialist, or management roles within a business.

Apprenticeship Duration

18 Months

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