REQ007406 - Administrative Assistant


Company:	Conwy County Borough Council
Hours:	Part-time
Location:	Colwyn Bay, LL29 7AZ
Working pattern:	Hybrid - 1 day remote
Job type:	Permanent
Posting date:	24 Sept 2026
Closing date:	8 Oct 2026

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Summary

Join Our Team as an Administrative Assistant

Are you looking to make a real difference in your community? We’re looking for a motivated and organised individual to join Galw Gofal, a bilingual 24/7 call monitoring service that supports people to live independently and respond to out-of-hours emergencies.

This is a fantastic opportunity to work in the council, contributing to a service that makes a real difference in people’s lives.

What You’ll Be Doing:

• Supporting the team with clerical tasks such as typing, filing, data input, and managing spreadsheets.

• Handling telephone and email enquiries professionally and promptly.

• Maintaining accurate records and ensuring confidentiality at all times.

• Record and prioritise telecare referrals including amendments and terminations of service.

• To input all information received accurately onto the call monitoring platform, carry out validation and maintain all work folders.

Whether you're just starting out or looking for a new challenge, this role offers a great opportunity to grow and thrive in a welcoming environment.

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