Clinical Support Worker | Walsall Healthcare NHS Trust


Company:	Walsall Healthcare NHS Trust
Salary:	£25,760 - £27,476 per annum
Hours:	Full-time
Location:	Walsall, WS2 9PS
Job type:	Permanent
Posting date:	24 Sept 2026
Closing date:	24 Oct 2026

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Summary

As a Band 3 Clinical Support Worker (CSW) you make a valuable and important contribution to the delivery of high-quality healthcare, supporting the registered professional in the delivery of safe, effective, compassionate patient care. This job description is to be read in conjunction with the person specification for this particular

job.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

To accurately and promptly carry out the instructions of the registered

professional who is professionally accountable for the delivery of care.

To assist in the supervision of other healthcare and support staff as

directed.

To carry out duties as specified within the Trust’s approved core task list

for Clinical Support Workers/Healthcare Assistant without direct

supervision.

To report to the registered professional any patient who gives cause for

concern or any observed changes in the client or patient’s condition.

Provide and deliver a high standard of individualised care under the

direction but not direct supervision of the registered professional.

To report all care that has been given to patients within the team to a

registered professional.

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Main Responsibilities

 To accurately and promptly carry out the instructions of the registered

professional who is professionally accountable for the delivery of care.

 To assist in the supervision of other healthcare and support staff as

directed.

 To carry out duties as specified within the Trust’s approved core task list

for Clinical Support Workers/Healthcare Assistant without direct

supervision.

 To report to the registered professional any patient who gives cause for

concern or any observed changes in the client or patient’s condition.

 Provide and deliver a high standard of individualised care under the

direction but not direct supervision of the registered professional.

 To report all care that has been given to patients within the team to a

registered professional.

 To accurately document all care delivered to patients, countersigned by a

registered professional, maintaining confidentiality at all times.

 To assist in the preparation of

patients for treatment, investigations or procedures as directed by the

registered professional.

 To keep the clinical area clean and tidy, maintaining a safe environment.

 To adhere to Trust infection control procedures, demonstrating an

understanding of cross infection.

 To chaperone or escort patients as needed under the direction of the

registered professional.

 To support relatives demonstrating compassion and empathy under the

guidance of a registered professional.

 To assist with the discharge process for patients as directed by the

registered professional.

 Take all reasonable steps to ensure the safe keeping of patient’s property

in accordance with Trust policy.

 Promote a professional, welcoming and uncluttered environment; keep all

storage areas safe, clean and tidy.

 To share responsibility in the care and maintenance of all equipment in the

clinical area including all equipment cleaning.

 Ensure all waste and soiled linen is disposed of in line with Trust policy.

 Participate in audit under the direction of the registered professional.

 Clean and check of beds, bed spaces and lockers in the patient area

following discharge and in preparation for admission (inpatient areas only).

 Ensure deliveries are stored correctly and stock maintained to the required

level.

 Support the housekeeper with general housekeeping duties, reporting as

necessary essential cleaning needs (inpatient areas only).

This advert closes on Thursday 8 Oct 2026

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