Data Analyst
| Company: | Mitie |
|---|---|
| Salary: | Not specified |
| Hours: | Full-time |
| Location: | KY11 2BL |
| Job type: | Permanent |
| Posting date: | 23 Sept 2026 |
| Closing date: | 14 Nov 2026 |
Summary
Job OverviewReporting to the Performance Manager, you'll provide critical analytical support that enables data-driven decision making, ensures contractual compliance, and helps deliver outstanding performance across KPI reporting, asset management, and operational delivery.
This is an excellent opportunity for a highly analytical professional who enjoys turning complex data into actionable insights, influencing stakeholders, and helping improve business performance.
What You'll Be Doing
-Partner with Establishment Managers and operational teams across Scotland & Northern Ireland to achieve and exceed contractual KPIs.
-Collaborate with supply chain partners and key stakeholders to support performance improvement initiatives.
-Monitor and analyse operational performance, identifying trends, risks, and opportunities to improve maintenance delivery and contract compliance.
-Provide expert guidance and reporting support to ensure operational, estate, and asset compliance requirements are met.
-Build and maintain strong working relationships with internal teams, clients, and external partners.
-Support the continuous improvement of business processes, reporting frameworks, and performance management practices.
-Maintain and enhance estate and asset data, ensuring accuracy, integrity, and compliance with contract requirements.
-Support and lead, where appropriate, the development and enhancement of CAFM reporting solutions.
-Produce meaningful performance insights using data visualisation and reporting tools to support operational decision making.
Working Relationships
You'll work closely with a wide range of stakeholders across the business, including:
-Operations Management
-Helpdesk and Technical Teams
-Asset Management
-Finance and Commercial Teams
-HR, IT and SHEQ Functions
-Supply Chain Partners
Success in this role requires the ability to build positive working relationships, communicate effectively at all levels, and foster a culture of collaboration and continuous improvement.
What We're Looking For
Essential Knowledge & Experience
-Experience working within a fast-paced, data-driven operational environment.
-Strong understanding of CAFM systems, FM reporting tools, and performance management.
-Experience within Facilities Management, Total Facilities Management (TFM), PFI contracts, or similar operational environments.
Technical Skills
-Advanced analytical and problem-solving skills.
-Strong experience using Excel to analyse large datasets and create meaningful insights.
-Ability to develop innovative reporting solutions that support operational performance and business objectives.
-Experience producing dashboards, KPI reports, and performance analysis for senior stakeholders.
Personal Qualities
-Excellent written and verbal communication skills.
-Strong stakeholder management and influencing abilities.
-Highly organised with exceptional attention to detail.
-Proactive, collaborative, and driven by continuous improvement.
-Able to translate complex data into clear recommendations and business actions.
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