GP Operations and Workforce Lead
| Company: | NHS Jobs |
|---|---|
| Salary: | Negotiable |
| Hours: | Full-time |
| Location: | London, E7 8AB |
| Job type: | Permanent |
| Posting date: | 23 Sept 2026 |
| Closing date: | 23 Oct 2026 |
Summary
About the Role: As our Operations and Workforce Lead, you'll support the Practice Manager in the day-to-day running of the surgery, ensuring smooth operations and the highest standard of care for our patients. This is a varied and rewarding role that combines administrative efficiency with people management and patient service. Key Responsibilities: Support the management of clinical and non-clinical staff Oversee administrative systems, procedures, and patient services Assist with rotas, recruitment, training, and HR processes Write and update practice policies and procedures Liaise with patients, staff, and external healthcare professionals Contribute to compliance with CQC standards and practice policies Strong administrative and ICT skills Excellent communication and interpersonal abilities A proactive, flexible, and supportive team player Hours: 37.5 hours per week - Monday to Friday 10am-6pm inclusive of 30 mins unpaid lunchbreak Flexibility: Some flexibility is required to accommodate additional or alternative hours to cover colleagues during annual/sickness leave.