System Support Officer


Company:	Heart of Yorkshire Education Group
Salary:	£30,438 to £32,292 per annum
Hours:	Full-time
Location:	Wakefield, WF1 2DH
Working pattern:	On-site
Job type:	Permanent
Posting date:	22 Sept 2026
Closing date:	12 Oct 2026

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Summary

We have a fantastic opportunity for a Systems Support Officer to join our Business Systems team. You will be part of a small, focussed team, who are responsible for ensuring the College’s systems are reliable, effective, and relevant to the business needs of the College.

As a Systems Support Officer, you will use your technical expertise and business process knowledge to support the implementation of the College’s Business System Strategy. You will be responsible for supporting, administering, and developing a variety of College business systems and applications, as well as training users in their effective operation.

This role will involve:

Providing assistance, analysis and advice to staff with regard to College business systems

Developing applications and systems ensuring they meet the College’s business needs

Provide assistance and support to staff and students with regard to use of the College’s VLE and associated eLearning technology

As a Systems Support Officer, you should:

Qualified to level 3 or above in a Business or IT related subject

Hold GCSE grade A*- C / 9 – 4 in English or equivalent

Hold GCSE grade A* - C / 9 – 4 in Maths or equivalent

You should also be able to demonstrate:

Experience of delivering training

Excellent communication skills

Methodical approach to tasks

Excellent problem-solving skills

For further details, please refer to the job description and person specification above.

See what we have to offer and come and join us. You won’t be disappointed!

Benefits include:

· Generous Annual Leave (30 days annual leave + bank holidays + 5 College closure days)

· Good Pension Scheme

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