Debt Advice Caseworker (trainee)


Company:	Citizens Advice Luton
Salary:	£24,925 to £27,500 a year
Hours:	Full-time
Location:	Luton, LU1 3AJ
Working pattern:	On-site
Job type:	Contract
Posting date:	22 Sept 2026
Closing date:	5 Oct 2026

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Summary

Citizens Advice Luton is a well-respected local charity with over 30 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.

We are looking to recruit a Debt Advice Caseworker (trainee or already qualified) to join our specialist debt advice team. Full training will be given as required. Once trained, the role involves assessing clients and giving advice through various channels including telephone, face to face and email, then working with clients to provide advice and options on how to deal with their debts, liaising with creditors, signposting and assisting with next steps as necessary.

OUR VALUES: Our high-performing team ethic is based completely on fairness, equality, thoroughness and recognition.

Citizens Advice Luton is committed to equality and diversity and welcomes applications from all sections of the community.

More information & how to apply

Please go to our website for more details about the job as well as an application form and guidance.

Closing date for applications: Monday 5th October 2026

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