196525 - Specialist Student Support Manager (Study Skills and Mentoring)


Company:	Oxford Brookes University
Salary:	£47,389 to £51,753 a year
Hours:	Full-time
Location:	Oxford, OX3 0BP
Working pattern:	On-site
Job type:	Permanent
Posting date:	22 Sept 2026
Closing date:	6 Oct 2026

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Summary

Located at our Headington campus and reporting to the Head of Inclusive Support, the Specialist Student Support Manager (Study Skills and Mentoring) oversees the delivery of our Specialist Mentoring and Specialist Tutoring services. The role ensures that neurodivergent students and individuals with mental health needs receive professional, high-quality support aligned with the current developments in the sector and tailored to their specific requirements. This is a full time role, however part-time or job share may be considered.

Operating primarily during semesters, Specialist Tutors and Mentors deliver tailored one-to-one support to students, largely funded through Disabled Students’ Allowance. Team members hold high-level qualifications and actively maintain their professional body memberships and continuing professional development in accordance with the Non-Medical help Qualifications matrix. To offer cohesive, integrated support, the teams collaborate closely with Advisers and colleagues across Inclusive Support as well as the broader Student Support Services department.

What will I be doing?

- Management of a team of in-house and freelance specialist mentors or Tutors, and Senior Mentor or Tutor(s).

- Ensure quality services are delivered to meet any internal or external standards.

- Manage a caseload of work with a range of students, providing specialist support to enable students to develop or apply strategies and skills for managing the impact of their condition on their engagement with learning and the broader student experience.

- Manage the risk assessment and management processes relating to students in receipt of tutoring or mentoring, collaborating with wider department colleagues in order to support students with complex needs and act as a point of escalation.

- Work closely with other staff in Student Support Services, through service meetings and other means to ensure service outcomes are met and students’ needs are met.

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