Enforcement Operations Manager


Company:	Hays Specialist Recruitment
Salary:	£450 to £500 a day
Hours:	Full-time
Location:	Birmingham, B1 1BB
Working pattern:	Hybrid - 3 days remote
Job type:	Contract
Posting date:	22 Sept 2026
Closing date:	6 Oct 2026

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Summary

Contract: 6 months

Location: Hybrid / Office Based (as required)

We are seeking an experienced and dynamic Enforcement Team Manager to lead frontline enforcement operations and regulatory services. This role requires a strong people manager with a proven background in enforcement, compliance, investigation, and public protection activities.

Applications are welcomed from candidates with leadership experience within:

Environmental Health

Trading Standards

Waste Enforcement

Highways Enforcement

Police Services

British Transport Police

Community Safety

Regulatory Services

Anti-Social Behaviour Enforcement

Civil Enforcement

The successful candidate will provide operational leadership, manage enforcement teams, and ensure services are delivered effectively, lawfully, and in line with organisational priorities.

Key Responsibilities

Lead, manage, and develop enforcement teams to deliver high-quality services.

Oversee investigations, compliance activity, enforcement operations, and case management.

Ensure enforcement activity is compliant with relevant legislation, policies, and procedures.

Manage performance, productivity, and service delivery targets across operational teams.

Provide coaching, supervision, and professional development to staff.

Build strong relationships with internal stakeholders, partner agencies, elected members, and the public.

Support complex investigations, prosecutions, and enforcement actions where required.

Develop operational plans and service improvement initiatives.

Monitor budgets, resources, and operational performance.

Prepare reports, briefings, and recommendations for senior management.

Manage risks and ensure appropriate governance arrangements are in place.

Essential Experience

Significant management experience within an enforcement, regulatory, compliance, or policing environment.

Proven experience leading operational teams and managing staff performance.

Strong understanding of investigation techniques, evidence gathering, and enforcement processes.

Experience managing complex cases and dealing with challenging situations.

Excellent stakeholder management and partnership-working skills.

Ability to make sound decisions and exercise professional judgement.

Experience delivering service improvements and operational change.

This role would suit an experienced Enforcement Manager, Operations Manager, Regulatory Services Manager, Environmental Health Manager, Trading Standards Manager, Police Sergeant/Inspector, or Community Safety Manager seeking their next interim leadership opportunity.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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