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Office Administrator

Company:Ivy Homecare Limited
Salary:£25,000 to £30,000 a year
Hours:Full-time
Location:PO1 3EZ
Working pattern:On-site
Job type:Permanent
Posting date:22 Sept 2026
Closing date:22 Oct 2026
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Summary

• Coordination & Scheduling: Assist with coordinating and scheduling domiciliary care visits using our electronic care planning software.

• Record Management: Maintain accurate, up-to-date, and confidential client and staff electronic records.

• Communication: Liaise professionally with care workers, clients, families, and health and social care professionals.

• Compliance Support: Help ensure all office systems meet regulatory standards and assist with routine audits and reports.

• Onboarding & HR Admin: Support the recruitment process, reference checks, training tracking, and new-starter paperwork.

• General Office Duties: Handle incoming phone calls, emails, and post, managing enquiries with empathy and clarity.

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