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Care Coordinator

Company:Catalyst Care Group
Salary:£25,000 to £28,000 a year
Hours:Full-time
Location:Weston-super-Mare, BS22 7SB
Working pattern:On-site
Job type:Permanent
Posting date:21 Sept 2026
Closing date:21 Oct 2026
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Summary

Join a supportive and passionate team at Leaf Complex Care, part of the Catalyst Care Group, delivering exceptional, person-centred care across Somerset. As a Care Coordinator, you will play a vital role in ensuring smooth service delivery, supporting both clients and clinicians, and contributing to the continued growth and success of the organisation.

About The Role

As a Care Coordinator, you will be responsible for the day-to-day coordination of staffing and service delivery. You will act as a key point of contact for both clients and clinicians, managing queries efficiently and ensuring the right clinicians are matched to client needs in line with company policies and care standards.

Working closely with the Transforming Care, Account Management, and Sales teams, you will help maintain high levels of client satisfaction while supporting business growth. The role also includes participation in the on-call rota as part of your regular duties.

Key Responsibilities

Coordinate staffing solutions to meet client requirements across care services

Manage and respond promptly to all incoming client and clinician queries

Match clinicians skills, experience, and availability to client needs

Work collaboratively with internal teams to ensure compliant and effective service delivery

Maintain accurate records in line with company procedures and regulatory requirements

Support service improvement and build positive relationships with clients and staff

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