Rehoming and Welfare Assistant


Company:	Cats Protection
Salary:	Not specified
Hours:	Part-time
Location:	EX5 2HS
Job type:	Permanent
Posting date:	21 Sept 2026
Closing date:	21 Oct 2026

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Summary

Team: Centre

Location: Exeter

Work pattern: 24 hours per week over 3 days to include some weekend working on a rota basis (shifts are typically 8am – 4.45pm)

Salary: Up to £16,418.06 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Rehoming and Welfare Assistant:

Carry out cleaning of cat pens, including litter trays, in the various sections of the centre

Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling

Present a professional and friendly image to customers and visitors

As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site

Work with volunteers to coach and guide them on cat care duties

Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care

About the centre team:

Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. 

Our team is made up of 18 employees in addition to volunteers

What we’re looking for in our Rehoming and Welfare Assistant:

A driving license is essential as some driving of our manual/automatic centre vans is required

An excellent communicator with strong empathy

Excellent customer service skills and experience of dealing with members of the public

Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats

Resilient with the ability to cope with potentially distressing and emotional situations

A positive attitude and good at working as part of a team

An understanding of health and safety and comfortable with manual handling tasks

What we can offer you in a role where you make a difference to cats’ lives every day

Health and wellbeing benefits to help you stay well at work

Ongoing learning and development to help you build your skills and grow your career

26 days’ annual leave, increasing with service

A competitive contributory pension scheme and life assurance for peace of mind

Practical financial support, including access to Salary Finance

Everyday support such as eye care vouchers and confidential advice services

Enhanced sick pay and family-friendly policies to support you when it matters most

Access to discounted pet insurance to help care for your pet’s health

Find out more about our reward package: here

Interested? Here’s how to apply:

Application closing date: 5th October 2026

Interview date: 14th October 2026

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

anonymised application form

In person interview at the cat centre

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

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