Band 3 Administrative Assistant | Birmingham and Solihull Mental Health NHS Foundation Trust


Company:	Birmingham and Solihull Mental Health NHS Foundation Trust
Salary:	£25,760 - £27,476 per annum, pro rata
Hours:	Part-time
Location:	Erdington, B24 9SA
Job type:	Permanent
Posting date:	21 Sept 2026
Closing date:	21 Oct 2026

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Summary

To provide a comprehensive administrative and secretarial support service to the Cascade Service and other psychological services within ICCR, as appropriate. To operate within the Division’s/Team’s systems and act as part of a wider administration/secretarial teams.

The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which includes the receipt of all correspondence, including referrals, ensuring the appropriate action is taken. Processing of clinical letters, reports, case summaries and other correspondence as required by the clinical teams.

To act as the focal point of contact and be responsible for the dissemination of information, messages and enquiries for the Cascade Service other psychological services (where appropriate).

To provide cross cover and support to other teams in the event of absence planned or otherwise.

Liaising with multi-disciplinary team members, other health professionals and staff within the trust, GP’s, Social workers, Service users, Carers and other appropriate agencies.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

· Responsibility for the receipt of correspondence and recording of all post to the Team

· Word processing of correspondence, letters, reports..

· Co-ordinating and sending out correspondence and reports for the clinical team in a timely and efficient manner

· Arranging appointments for the clinical team, booking rooms and arranging the appropriate equipment.

· Booking meetings on Microsoft Teams for the team

· Supporting the CASCADE team with the organising of training. I.e. Booking venue and updating databases etc..

· Supporting the team with booking internal consultations

· Taking minutes for the teams business meeting informal notes of meetings, circulating appropriate documentation, as and when required.

· To be responsible for the accurate filing into the care record and timely retrieval of the same when requested by a member of the team

· Maintenance of an Office Diary to record all types of leave and absence for team managers and meeting information accordingly.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

This advert closes on Sunday 27 Sep 2026

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