L3 Learning and Development Practitioner Apprentice


Company:	Government Recruitment Service
Salary:	£30,485 to £30,485 a year
Hours:	Full-time
Location:	Birmingham
Job type:	Permanent
Posting date:	21 Sept 2026
Closing date:	11 Oct 2026

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Summary

Can you deliver an excellent customer experience by understanding customer needs and providing a high-quality service?

Have you successfully managed multiple competing priorities while maintaining accuracy and meeting deadlines?

Are you highly organised and able to adapt to changing demands in a fast-paced environment?

Would you like a role where you can earn while you learn and gain a qualification?

If so, we’d love to hear from you!

This apprenticeship is a fantastic opportunity to gain valuable workplace experience while developing the skills and knowledge needed for a successful career. You'll work as part of a supportive team, contributing to meaningful work and building your confidence in a professional environment. Alongside your day-to-day role, you'll complete a recognised apprenticeship programme and gain a qualification on successful completion, helping you develop both personally and professionally.

At the end of it all, you'll have a Level 3 Apprenticeship in Learning and Development. You’ll be fully supported to meet the learning requirements of the qualification.

Joining our department comes with many benefits, including:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVSA.

Kick-start your career with an exciting apprenticeship in the Learning and Corporate Development team. You'll play an important role in supporting learning services across the organisation, helping to coordinate training, manage customer enquiries, maintain records, support events, and contribute to continuous improvement activities. Working alongside experienced colleagues, you'll gain valuable workplace skills and hands-on experience while studying towards a recognised qualification, providing a strong foundation for your future career.

Your responsibilities will include, but aren’t limited to:

Process learning applications, maintain accurate learning records and management information, and coordinate bookings, delegate communications and attendance information.
Provide customer support and guidance to learners, managers and stakeholders.
Support the collection and analysis of Learning Needs Analysis (LNA), evaluation and Return on Investment (ROI) data.
Create and deliver learning resources, guidance materials and communications.
Support procurement activities and associated financial processes, including purchasing, invoicing and expenditure monitoring.
Work with colleagues, stakeholders and providers to monitor data quality, identify trends and continuously improve learning services.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

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