Receptionist


Company:	NHS Jobs
Salary:	£31,554 to £33,270 a year
Hours:	Full-time
Location:	London, SE5 7UD
Job type:	Permanent
Posting date:	21 Sept 2026
Closing date:	4 Oct 2026

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Summary

Key Responsibilities: 1. Provide comprehensive reception service in a busy reception in a community mental health team setting which include assisting people in a helpful, diplomatic and tactful manner, screening and re-routing calls, as appropriate. Taking clear, concise message and dealing with general enquiries, where appropriate. To maintain the reception area to ensure that it is always presentable. Overseeing the signing-in procedure for service users and visitors on arrival. To allocate interview rooms and maintain the room booking systems. To be able to act independently to ensure daily allocated task and on-going workload are prioritised and completed with agreed timescales whilst maintaining quality standards. 2. To deliver a high standard of customer care representative of the service and the overall trusts objectives. 3. To provide a professional and confidential administration service which may include, copy typing, photocopying, scanning dealing with post and other duties as required. 4. Assist with non-clinical processes which need to be undertaken to support clinical teams and the overall service delivery of quality patient care. 5. Support maintenance of the service environment. To report maintenance faults. Support the team with regards to roles related to First Aid, Fire Warden, Health and Safety. 6. Assist with the induction and day to day supervision of junior/temporary staff. 7. In conjunction with other members of the administration team support the service wide cover arrangements. To work in a flexible and open manner in line with the needs of the service. 8. To participate in any training and developmental needs as required by the Business Manager/Team Manager. To undertake any other duties considered relevant to the service, appropriate to the banding of this post, as negotiated with the Business Manager and/or Team Manager. 9. Ensure confidentiality of information is always maintained in accordance with Trust policies 9.

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