Receptionist / Administrator
| Company: | Teaching Vacancies |
|---|---|
| Salary: | Not specified |
| Hours: | Full-time |
| Location: | Haywards Heath, RH17 6EQ |
| Job type: | Permanent |
| Posting date: | 18 Sept 2026 |
| Closing date: | 3 Oct 2026 |
Summary
What skills and experience we're looking for
We are seeking an efficient, confidential and comprehensive Receptionist / Administrator to assist the School Office Manager, to ensure the smooth and efficient running of the school office. Under the management of the School Office Manager, you will be responsible for the day-to-day organisation and administration of the school office and it’s procedures. Delivering the support and service in a proactive, thorough, methodical, and creative manner and offering a professional and reliable hub for the school.
Key Responsibilities:
• Receive all visitors, callers and inquiries, deal courteously and efficiently with all visitors, parents, local authority officials, medical officers, suppliers etc.
• To deal effectively with telephone calls, transferring callers to relevant staff and taking and passing on messages when required
• Receive all incoming calls and emails to the school, responding, and routing/taking messages. Obtain or make outgoing calls as requested
• To ensure the reception area remains tidy, and that literature and forms are updated and replenished as necessary
• To monitor main entrance and reception area
• To ensure visitors, agency staff and contractors sign in, issuing passes to visitors with reference to the school’s child protection policy
• Communicate and contact parents using email and telephone
• Responsible for the provisions and providing refreshments as appropriate to visitors
• To be aware and support the school’s (OHCAT) commitment to equal opportunities. To ensure a commitment to equal opportunities in as all aspects of practice
• Produce letters, reports, flyers and notices etc as required
• To monitor the school email account, responding to enquiries or forwarding messages to the correct recipient as required
• To open and distribute incoming mail
• Distribution of outgoing letters, newsletters, leaflets etc
• Duplicating/photocopying of school correspondence, filing and any other administrative tasks in the primary school office as directed
• Responsible for the provisions and providing refreshments as appropriate to visitors
• Stamp and post outgoing mail
• Keep all filing up to date
• Any other general admin duties
Key Requirements:
• GCSEs (or equivalent) in English and Maths at Grade C/4 or above.
• Experience of working in a school office environment.
• Experience of administration and Microsoft office.
• Experience of working collaboratively as part of a team.
What the school offers its staff
OHCAT is an exciting, forward-thinking organisation, and we offer many benefits to attract and keep our staff, contributing towards maintaining and improving wellbeing, and encouraging our required behaviours, achievements, values, and skills. Below is just a selection of the benefits available to our employees:
Rewards & Benefits:
• Pathways for progression within the trust, ensuring you can grow and thrive in a supportive and inclusive environment
• Pension Scheme - you will be enrolled in either the Local Government Pension Scheme (LGPS) or the Teachers' Pension Scheme (TPS), both offering life cover and financial protection for your family
• Salary Sacrifice Schemes (Cycle Scheme, Employee Car Lease Scheme and Home Electronics Scheme)
• Employee Wellbeing - We support employee wellbeing with access to counselling, mental health support, generous leave, flexible working, and enhanced parental leave including Employee Assistance Programme, MyGym Discounts, Corporate Eyecare Scheme and Free Virtual GP Appointments
• Employee Discounts (Blue Light Card, Costco Membership, Discounts for Teachers, and more)
• Other (Season Ticket Loan and Employee Referral Scheme)
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
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