Homelessness Prevention and Tenancy Officer


Company:	Hays Specialist Recruitment
Salary:	£30 to £32 an hour
Hours:	Full-time
Location:	Hounslow, TW3 3EB
Job type:	Temporary
Posting date:	18 Sept 2026
Closing date:	9 Oct 2026

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Summary

Homelessness Prevention Tenancy Relations Officer

Temporary 3-9 months initially

Competitive Rates

West London area

Our client is looking for a dedicated professional to join their Homelessness, Independence and Prevention Service (HIPS) to deliver a specialist private rented tenancy advice service that protects households facing eviction, repossession, issues of disrepair, landlord harassment, and affordability within private rented accommodation.

As a Homelessness Prevention Tenancy Relations Officer, you will be at the frontline of preventing homelessness. This is a high-impact, specialist role where you will provide housing advice to private rented tenants within the Borough, in-person and remotely.

You will hold a caseload whilst providing wider support to HIPS regarding private rented tenancy issues.

You will have experience of providing front-line homelessness support and a proven ability to work with landlords, tenants and partner agencies to prevent homelessness.

You will have a comprehensive understanding of relevant housing law, and will be able to clearly, effectively and tactfully communicate tenants' and landlords' rights and responsibilities.

You will also be a technical expert, navigating complex legislation such as the Renters' Rights Act 2025 and the Homelessness Reduction Act 2017 to identify misuse of possession grounds and secure adjournments that allow for vital prevention activity.

You will be an excellent communicator and adept at negotiating and problem solving to deliver positive outcomes for landlords and tenants.

What you will need:

Comprehensive understanding of the Housing Act 1996, Renters' Rights Act 2025, and Protection from Eviction Act 1977.

Proven track record of investigating legislative breaches, making statutory decisions, and producing legally robust reports.

Please click 'apply now' or contact me for more information

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