Facilities Coordinator | West London NHS Trust


Company:	West London Mental Health Trust
Salary:	£33,262 - £36,027 per annum inclusive
Hours:	Full-time
Location:	London, UB1 3EU
Job type:	Permanent
Posting date:	18 Sept 2026
Closing date:	18 Oct 2026

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Summary

West London NHS Trust is recruiting a full-time Facilities Coordinator to support reception and building services at Carmelita House in Ealing Broadway, with additional responsibilities across our Ealing and Hounslow community sites.

You will be part of a community team helping to provide a clean, safe and welcoming environment for patients, staff and visitors. You will work closely with clinical teams, Estates and Maintenance services, our contracted cleaning partner OCS, and other contracted service providers to support the effective management and delivery of building services.

The role will involve coordinating and monitoring a range of facilities services, including cleaning, catering, security, gardening and general building services. You will help ensure services are delivered to a high standard and respond effectively to the needs of patients, staff and visitors.

We are looking for an enthusiastic, efficient and friendly person with excellent organisational and communication skills. You should be educated to a good standard or have equivalent experience in facilities services, together with a sound administrative background.

The role is based at Carmelita House in Ealing Broadway, but regular travel across Ealing and Hounslow community sites will be required

Beresponsibleforthedaytodaymonitoringandauditingofcontracted servicesforcatering,pestcontrol,wastemanagement,linen,security,carparking,groundsandgardensandallassociatedFacilitiesservicesincluding thosereceivedontheServiceLevelAgreementfromthedesignatedprovider.

Beresponsiblefor theday-to-daymonitoringofcommunity services Hounslow and Ealingservicesprovidedbythein-houseteamorthirdpartyprovider,identifyingareaswhereserviceandefficiencycan be improved.

Liaisingonaday-to-daybasiswithFacilitiesSupervisorsand Managersreportingservicedeficienciesasappropriateandensuring thatremedialactionistakenasrequired

Respondtoanycomplaints/concernsorqueriesinrelationtotheservicesprovidedandassistingintheinvestigationofincidents/complaintsofpoorperformanceandwhereappropriateensurethatlinemanagementisfullyawareofissues.

Responsibleforthedaytodaymanagementofthe SecuritySupervisorwithintheirownareasandcoverforotherteamsasrequestedbytheFacilities Manager.

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.

Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and   Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m. 

The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.

The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

This advert closes on Friday 2 Oct 2026

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