Practice Manager - Rastrick Health Centre


Company:	NHS Jobs
Salary:	£32,000 to £38,000 a year
Hours:	Full-time
Location:	Brighouse, HD6 3NA
Job type:	Permanent
Posting date:	18 Sept 2026
Closing date:	9 Oct 2026

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Summary

Key responsibilities Leadership and people management Provide strong, visible, and supportive leadership to the practice team. Lead, motivate and develop a diverse team, creating a positive culture of accountability, teamwork, and continuous improvement. Oversee recruitment, induction, training, appraisal, and staff development. Manage performance, absence, capability, disciplinary and grievance matters appropriately and fairly. Ensure effective communication across the practice and work collaboratively with the GP Partners and wider healthcare team. Identify opportunities to improve team structures, skill mix, and ways of working. Process improvement and service development Review existing processes and identify opportunities to improve efficiency, quality, and patient experience. Lead the implementation of new processes and ways of working from initial ideas through delivery and evaluation. Use data, feedback, and performance information to identify areas for improvement. Monitor the impact of changes and ensure improvements are embedded and sustained. Support the practice in responding positively to changing demands and requirements. Encourage a culture where staff are engaged in identifying and delivering improvements. Systems, data and digital transformation Take a strategic approach to the development and effective use of practice systems and technology. Identify opportunities for digital transformation and improved use of technology. Ensure systems are efficient, secure, and fit for purpose. Promote effective use of data to support decision-making, service improvement, and performance monitoring. Ensure appropriate information governance, data protection and confidentiality arrangements are maintained. Work with relevant external organisations and IT providers where required. HR, risk and compliance Ensure the practice meets its employment and HR responsibilities. Maintain appropriate HR policies, procedures, and documentation. Ensure staff receive appropriate training and development. Maintain effective risk management systems and ensure risks are identified, recorded, reviewed, and appropriately managed. Oversee health and safety, infection control, and other relevant workplace responsibilities. Ensure the practice remains compliant with relevant legislation, contractual requirements, and professional standards. Maintain appropriate systems for incident reporting, investigation, and learning. Governance and quality Support the GP Partners in maintaining effective clinical and organisational governance. Develop, review and implement practice policies, protocols and procedures. Monitor compliance and ensure actions arising from audits, incidents and reviews are followed through. Prepare and contribute to meetings, reports, and practice development plans. Ensure the practice is appropriately prepared for inspections, reviews, and external requirements. Promote a culture of continuous improvement, learning, and accountability. Operational and financial management Oversee the effective day-to-day running of the practice. Monitor staffing levels, resources, and expenditure. Work with the GP Partners and relevant professional advisers on financial and budgetary matters. Support the practice in maximising available income and making effective use of resources. Oversee premises, equipment, health and safety and operational requirements. Ensure the practice has appropriate contingency and business continuity arrangements.

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