Admin Support Clerk / Typist | Lancashire Teaching Hospitals NHS Foundation Trust
| Company: | Lancashire Teaching Hospital NHS Foundation Trust |
|---|---|
| Salary: | £25,272 Pro rata, Per Annum |
| Hours: | Part-time |
| Location: | Preston, PR2 9HT |
| Job type: | Permanent |
| Posting date: | 17 Sept 2026 |
| Closing date: | 17 Oct 2026 |
Summary
You will be responsible for providing administrative support and daily audio typing to ensure the smooth running of the administration services within Pain Management Department.
You will ensure that all Outpatient Clinic letters are processed using T-Pro Digital Dictation and clinical IT systems, and distributed in line with Trust procedures. Previous audio typing experience is essential. Full IT systems training and medical terminology support will be provided.
You will be a self-motivated individual with proven administration skills. You will be calm under pressure as this is a busy environment. You will be communicating with other healthcare professionals via email and telephone.
You will demonstrate effective team working with colleagues to ensure all work is completed daily.
A high degree of confidentiality is a must and knowledge of medical terminology is desirable as well as being able to confidently use Microsoft packages including Word and Excel.
You will be required to assist when needed by answering phone queries and meeting and greeting a variety of patients that come to our department.
Your main duties will include:
Inputting of referrals from email and post through departmental and trust wide processes. Organise incoming and outgoing email/post, referring enquiries to appropriate person if necessary.
When required, audio type/copy type letters, reports, or other clinical correspondence.
Ensure that all correspondence is checked and signed by the appropriate consultant (manual or digital).
Promptly file correspondence and investigation results.
Email clinical correspondence to originating referrer when required.
Prioritise own workload appropriately, referring any service concerns to the Service Support Manager in a timely manner.
Maintain good relationships with all members of staff, always ensuring a high degree of confidentiality and integrity.
Communicate with a range of staff, users and visitors to the Trust/Department utilising a variety of communication methods including verbal, electronic and passing information in a format that is appropriate to the individual request.
Answer internal and external telephone queries from staff, patients, and others.
Assist admin team with general admin duties as/when required.
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied learning opportunities, acquire new skills and meet new people. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something to be proud of.
Audio typing of clinic letters on t-pro
Processing of patient referral letters
Supporting referral triage processes
General Admin support
Maintaining good working relationships across the team.
Please see JD for further details
This advert closes on Thursday 1 Oct 2026
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