Third Party Motor Claims Handler (TPPD)
| Company: | Red Dot Search UK Limited |
|---|---|
| Salary: | £27,479 to £35,000 a year |
| Hours: | Full-time |
| Location: | BL7 9RW |
| Working pattern: | Hybrid - 2 days remote |
| Job type: | Permanent |
| Posting date: | 17 Sept 2026 |
| Closing date: | 17 Oct 2026 |
Summary
Third Party Motor Claims Handler (TPPD) | Bolton | £27,479 – £35,000
Location: Bolton, BL7 (on site)
Type: Permanent — full-time
Hours: 35 hours per week — Monday to Friday, 9am–5pm. Flexible/hybrid working patterns available.
Salary: £27,479 – £35,000 dependent on experience
Signed off 17th Sep-26. Recruiting due to internal promotions and expansion
Key Responsibilities
Handle third-party vehicle and property damage claims: manage all aspects including investigation, negotiation and resolution.
Investigate liability: work with other departments and conduct own investigations to determine fault and liability.
Manage complex files: more advanced cases including high-value claims and those with liability disputes.
Work with credit hire claims: assess and manage credit hire aspects including validation, negotiation, and challenge of excessive hire charges.
Liaise with external parties: solicitors, insurers and accident management companies.
Identify fraud: recognise and escalate potentially fraudulent activity for further review.
Prioritise workload and team duties: organise own caseload while supporting wider team responsibilities.
Provide excellent service: consistently high standard with all parties to the claim.
Candidate Profile
Motor claims experience required.
Third party or credit hire experience strongly preferred.
Excellent customer service and computer skills — confident across multiple systems.
Active listening and relationship building.
High attention to detail and sound judgement on liability.
Holds or willing to work towards the CII Certificate — fully funded and supported.
GCSEs (or equivalent) at Grade C/4 or above in English and Maths.
Package
35-hour week, Monday to Friday, 9am–5pm — flexible working patterns available.
Full-time with hybrid working options after probation period.
Support with industry-relevant qualifications (CII).
Increased holiday allowance with length of service; holiday sell scheme.
Birthday day off plus half-day for seasonal shopping.
Contributory pension scheme; cycle to work scheme.
Free on-site parking; casual dress; free branded clothing.
Discounted sports and social activities; cash bonus for going above and beyond.
Trained mental health and first-aid staff on site.
Apply now.
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