Senior QA Tester
| Company: | Government Recruitment Service |
|---|---|
| Salary: | £44,447 to £46,547 a year |
| Hours: | Full-time |
| Location: | FY4 5ES |
| Job type: | Permanent |
| Posting date: | 17 Sept 2026 |
| Closing date: | 4 Oct 2026 |
Summary
We’re looking for an outstanding Senior QA Tester who wants to be involved in the modernisation of digital telephony services for the UK Government. Be part of changing the face of public services, with the potential to dramatically transform the future of millions of people.
This role represents a unique opportunity to join the Digital Channels Contact Centre (DC3) team at DWP Digital. We’re looking for a Senior QA Tester who is a driven and passionate Tester who would like to be part of a team delivering real value to people who need help during the difficult times of their lives.
The successful candidate will work within the CC-FED (Customer Contact, Fraud Error & Debt) directorate to support the delivery of telephony services to both citizens and DWP colleagues.
As a Senior QA Tester, you will:
- Provide technical leadership to a team of Testers, along with providing oversight to the products they test.
- Drive the overall Test Process within your project, along with setting the test strategy and approach.
- Ensure that the breadth and depth of testing are appropriate and proportionate and takes a risk-based approach.
- Drive the planning of system and/or acceptance tests, coordinating both functional and non-functional specifications and provide authoritative advice and guidance.
- Oversee all levels of functional system testing to enable and assure the successful implementation of releases.
- Be responsible for defining test requirements, specifications, and test conditions; be able to identify issues and risks associated with work whilst being able to analyse and report test activities and results to senior stakeholders.
- Implement a shift-left approach to define processes that reduce or eliminate defects as early in the process as possible.
- Produce and execute manual and automated test scripts and expected results, ensuring quality against agreed Acceptance Criteria.
- Provide detailed analysis of faults identified, liaising with internal development teams to ensure reasons for failure are properly communicated and remedial action is agreed.
- Provide estimates for new work on behalf of the wider test team.
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