IT Operations Engineer


Company:	Vacancy Filler
Salary:	Not specified
Hours:	Full-time
Location:	Eastbourne, BN21 3TR
Job type:	Permanent
Posting date:	17 Sept 2026
Closing date:	2 Oct 2026

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Summary

IT Operations EngineerEastbourne based with occasional travel37.5 hours per week - Monday to FridayCompetitive salary, pension & benefits packageWe have an excellent opportunity for an IT Operations Engineer to join our IT team at our Head Office, Albany House in Eastbourne. Reporting to the IT Operations Manager, you will play an important role in maintaining, supporting and developing the technology infrastructure that keeps Brewers running efficiently and our colleagues connected.As part of our IT Operations team, you will help deliver operational excellence through the installation, maintenance and continuous improvement of our IT infrastructure, networks, telephony and business systems. You will support strategic technology projects, work closely with suppliers and colleagues across the business and provide technical expertise to ensure our systems remain secure, reliable and fit for the future.This is a varied, hands on role suited to someone who enjoys solving technical problems, supporting users and contributing to technology improvements that make a real difference to the business. Whilst primarily based in Eastbourne, occasional travel to branches across our network will be required, so a full UK driving licence is essential.Ranked again in The Sunday Times Best Places to Work 2026, we are a fourth generation family business that leads the marketplace globally, supplying decorating materials to Consumers & Tradespeople across the UK from our network of over 250 stores nationwide in the Brewers Group. Founded in 1904, we are proud to still run on family principles with a clear vision to play our part in making the world a brighter place. We place great emphasis on the development and growth of our colleagues and our mantra is to help one another succeed. To find out more about working with us visit Brewers Careers.We want every candidate to feel supported and able to succeed. If you are neurodivergent or have a disability and need reasonable adjustments during the application or interview process, let us know and we will do everything we can to make it work for you.Key objectives in this role include:Supporting the IT Operations Manager in delivering technology initiatives that support business growth and operational efficiencyInstalling, configuring, monitoring and maintaining network, telephony and business systems infrastructureSupporting the availability, resilience and integrity of the Company's IT infrastructure, disaster recovery and business continuity arrangementsWorking with third party suppliers to maintain high levels of service and accountabilitySupporting the delivery of IT projects to agreed timescales, budgets and quality standardsActing as an escalation point for complex technical issues, ensuring incidents are resolved effectively and within agreed service levelsProviding field based support, including installation, configuration and basic user training where requiredEnsuring appropriate governance, security controls and compliance standards are maintained across the IT estateImplementing and maintaining secure data transfer and connectivity solutionsCreating and maintaining technical documentation, processes and user guidesWorking collaboratively with colleagues across the business and sharing technical knowledge to support continuous improvementSupporting occasional out of hours work for operational activities and business critical changesWho we are looking for:Experience supporting and administering IT infrastructure and operational servicesExcellent knowledge of Microsoft products such as 365, Active Directory, Entra ID, Exchange Online, SharePoint and Windows ServerExperience with networking technologies and infrastructure supportUnderstanding of IT security, disaster recovery and business continuity principlesStrong troubleshooting and problem solving skillsExcellent communication skills with the ability to explain technical concepts clearlyA proactive and self motivated approach, with a willingness to learn and develop new skillsAbility to prioritise workload, meet deadlines and work independently as well as part of a teamExperience using PowerShell or other automation tools would be beneficial.A full UK driving licence and willingness to travel when required.In return, we offer a comprehensive benefits package including:Competitive salaryGenerous holiday allowance, increasing with serviceLife assurance5% of your salary employer contribution to the pension plan (subject to employee contributions)Stream - a money management app that gives access to a percentage of your pay as you earn itEmployee Assistance Programme accessible to colleagues, partner/spouse and dependantsVirtual GP service for yourself and dependent childrenMedicash, an optional funded scheme where you can claim money back for routine healthcare treatmentsBrewers colleague discounts giving you huge savings on home improvementsDiscounts and rewards with selected partners, major high street brands and supermarketsAdditional financial assistance schemes including Season Ticket Loans and Helping Hand LoansComprehensive induction programme and ongoing development opportunitiesEligibility, after a qualifying period, for additional benefits including profit-related pay, enhanced family leave and the opportunity to use our company holiday homes.To apply for this opportunity, please click the Apply Now button on this page and complete the mandatory application form. The role may close before the advertised closing date if we appoint successfully, so please complete the full application process to be considered. We are unable to respond to applicants who do not complete the process.IND1

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