Office Administrator


Company:	eTeach UK Limited
Salary:	£16,000 - £18,000
Hours:	Full-time
Location:	Bristol, GL50 3DT
Working pattern:	On-site
Job type:	Permanent
Posting date:	16 Sept 2026
Closing date:	1 Oct 2026

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Summary

Our Mission:

Our mission is to create alternative provision where learning is individualised, unstoppable and aspirations have no limit enabling our children and young people to flourish no matter what their starting points are and irrespective of need. Everyone at MIAG takes collective responsibility for the successes across the organisation and we will work together to bring about the best possible outcomes for all children & young people across our provisions. We will ensure that there is equity of experience, an opportunity for all children and young people, no matter which provision they attend.

Provisions within MIAG will ensure that all children and young people whatever their educational needs receive an appropriate education through an individualised broad and balanced curriculum that is relevant and differentiated but demonstrates coherence and progression in learning and evidence-based.

We believe in inclusion, diversity, and equity. We will apply these principles to ensure that aspirations inspire all children and young people to succeed at the individual level in an environment we have created to be person centred.Job Purpose:

The Administrative Officer will provide efficient and professional administrative support to ensure the smooth day-to-day operation of our new Independent Special School. The postholder will work alongside our current administrative staff and will act as a point of contact for visitors, parents, professionals, and learners, providing a welcoming and professional service.

The role requires strong organisational and communication skills alongside confidence in using databases and Microsoft Office systems to manage data, maintain accurate records, and support operational processes such as admissions, attendance, safeguarding records, and general administration.

The Administrative Officer will work both independently and as part of the wider MIAG team, demonstrating initiative, discretion, and excellent time management while supporting the overall effectiveness of the provision.Key Responsibilities:

Reception and Front of House

Act as the first point of contact for visitors, parents, professionals, and learners, ensuring a welcoming and professional reception service

Manage telephone enquiries, emails, and general communications in a timely and professional manner

Ensure safeguarding procedures for visitors are followed, including signing-in processes and ID verification

Support a positive and organised reception environment

Administrative Support

Provide comprehensive administrative support to the leadership team

Maintain accurate records and filing systems, both electronic and paper-based

Support the administration of admissions, attendance monitoring, behaviour recording, safeguarding and SEND (Special Educational Needs) documentation

Produce reports, letters, and documentation as required using Microsoft Office applications

Support the coordination of meetings, including preparing documents and recording key information where required

Data Management and Systems

Input, update, and maintain learner and organisational data across a range of databases and information systems

Ensure data is accurate, up-to-date, and managed in line with data protection requirements

Support the analysis and interpretation of data to assist leaders in monitoring attendance, behaviour, and other operational areas

Produce basic reports and summaries to support monitoring and evaluation

Diary and Organisational Management

Manage diaries, appointments, and scheduling for senior staff as required

Coordinate meetings, visits, and appointments with parents, professionals, and external agencies

Support the organisation of events, reviews, and internal meetings

Ensure effective time management and organisation of administrative priorities

Communication and Team Working

Work collaboratively with teaching, pastoral, and leadership staff to support the smooth running of the provision

Build positive relationships with learners, families, and professionals

Demonstrate initiative and the ability to work independently when required

Maintain a professional, calm, and organised approach in a busy working environment

Safeguarding and Professional Responsibilities

Adhere to MIAG’s safeguarding and child protection policies at all times

Maintain confidentiality and professional boundaries

Ensure accurate recording and handling of sensitive information

Participate in training, supervision, and performance management processes

Work flexibly to meet the needs of the provisionContractThis is a permanent contract on a Term Time Only basis (39 weeks per year). Hours of work are Monday - Friday, 8.30am - 4.30pm

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