Removals Account Manager
| Company: | Red Recruit Ltd |
|---|---|
| Salary: | £27,000 to £30,000 a year |
| Hours: | Full-time |
| Location: | Surrey |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 16 Sept 2026 |
| Closing date: | 16 Oct 2026 |
Summary
We are currently working with a leading international removals company seeking a customer-focused Removals Account Manager to join its team in Surrey.
This is an excellent opportunity for an experienced customer service professional who enjoys building strong client relationships and coordinating multiple enquiries.
Previous removals industry experience would be advantageous, although candidates with an excellent customer service background will also be considered.
What you’ll do
As Removals Account Manager, you will act as the main point of contact for your clients, providing a first-class service throughout the enquiry and booking process.
A typical day will involve liaising with overseas partners, preparing quotations for new enquiries, updating existing clients, arranging in-home or virtual surveys and handing confirmed moves over to the operations team.
Key Responsibilities
Provide an excellent standard of customer service throughout the enquiry and booking process
Act as the main point of contact for your individual clients
Respond to new online enquiries and prepare accurate quotations
Update and manage existing customer enquiries
Liaise with overseas partners and request rates
Arrange in-home or virtual surveys to support accurate move planning and cost estimates
Follow up on quotations according to the proposed move date
Contact clients through different communication platforms
Maintain accurate and up-to-date customer records
Keep informed of relevant customs requirements and procedures
Hand confirmed bookings over to the appropriate move management or operations team
Work closely with colleagues, overseas agents and other third-party partners
Why you’ll love this role:
Salary of £27,000–£30,000, depending on experience
Bonus scheme
Permanent, full-time position
Monday-to-Friday working hours
Opportunity to join a leading international removals company
Varied, client-focused role within a supportive team
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