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ICT Technical Support Assistant (1 Year FTC)

Company:St Basils
Salary:£25,357 to £26,161 a year, pro rata
Hours:Full-time
Location:Birmingham, B9 4DY
Working pattern:Hybrid - 1 day remote
Job type:Contract
Posting date:16 Sept 2026
Closing date:24 Sept 2026
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Summary

To provide responsive first-line ICT support across St Basils’ Microsoft 365, endpoint, network, telephony and business systems environment, ensuring users receive timely, customer-focused assistance and that incidents, service requests and changes are logged, prioritised, resolved or escalated in line with agreed service standards.

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