Digital Transformation Care Coordinator


Company:	NHS Jobs
Salary:	£14.56 to £15.65 an hour
Hours:	Full-time
Location:	Southport, PR8 4HQ
Job type:	Permanent
Posting date:	16 Sept 2026
Closing date:	5 Oct 2026

Apply for this job

Summary

Duties to include the following; EMIS and Digital Systems Support: - Create and run searches using EMIS to extract and analyse relevant data. - Develop and maintain templates, protocols, and concepts in EMIS to streamline practice and PCN workflows. - Utilise digital clinical tools such as Ardens, iPlato, and Accurx to enhance digital healthcare delivery across practices and the PCN. - Use Microsoft Office 365 tools for advanced analytics, reporting and visualisation to improve and streamline service managements and reduce dependence on manual reporting and ad hoc fixes. Digital Transformation via Collaboration and Communication: - Collaborate with PCN management teams and staff across internal and external teams to drive digital transformation and service improvements including working on identified projects to support with data quality/reporting and evaluation. - Building and maintaining relationships with practices by keeping them up to date on performance measures such as the Sefton Local Quality Contract (LQC) and Investment Impact Fund (IIF). This will involve supporting and monitoring performance and reporting this back regularly to key stakeholders. - Collaborate with existing PCN services, to drive the digital maturity across the network. - Attending relevant meetings for services across the organisation. - Identify opportunities for service improvement through digital opportunities. Care Coordination / Patient Support and Health Inequality Reduction: - Assist PCN practices in engaging with health inclusion groups and reducing health inequalities, aligning with the PCN Health Inequalities Strategy and the requirements of the local and national contracts. This may include supporting practices to risk stratify their patients based on clinical need and/or locally identified priorities. - Use population health intelligence and management tools to proactively identify patients requiring targeted interventions and support. - Supporting practices with digital communications via Batch Messages to Patients (SMS Platforms - e.g., Iplato, AccuRx) - Monitor and report about PCN and/or practice performance on key measures such as cancer screening rates and other identified priorities locally or contractual obligations. Drive Service Efficiency: - Drive integrated working across the PCNs services to enhance collaboration between practices and/or PCN teams - Promote efficiency and reduce duplication by standardising processes and workflows. - Maintain and further develop existing systems and processes in place. - Support the reduction of variation between practices, ensuring consistent service delivery across the network. Project and Task Management: - Manage work and communication using Microsoft Office products to ensure effective coordination and task tracking across projects. This includes Word, Excel and SharePoint, amongst others. - Monitor and report on digital transformation progress: Track the implementation and impact of digital initiatives across the PCN and provide regular reports to management on improvements and areas for further development. - Have the ability to work on both small and large-scale tasks as and when required, effectively managing your own time and utilising support available as required. Undertake other duties as may be reasonably required within the general terms of the job description. This job description is intended as an outline of the general areas of activity and responsibility for the post holder and may be amended considering the changing needs of the PCN and/or practices.

Apply for this job