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Content Officer (Patient Information) | Imperial College Healthcare NHS Trust

Company:IMPERIAL COLLEGE HEALTHCARE NHS TRUST
Salary:£38,488 - £46,852 £38488
Hours:Part-time
Location:Paddington, W2 1NY
Job type:Contract
Posting date:15 Sept 2026
Closing date:15 Oct 2026
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Summary

We're looking for a content officer to join our user experience and insights team at Imperial College Healthcare NHS Trust. In this role, you'll help us ensure that patients and families using our services receive information that is accurate, inclusive and easy to understand.

Working with colleagues across the Trust, you will draft and edit patient information for our website, leaflets and letters. You will help coordinate translation and accessible formats, support patient and user involvement activities, and organise the processes that keep our information accurate and up to date.

You will have strong writing, editing and proofreading skills, with an excellent understanding of grammar and punctuation. You will be able to organise competing priorities, meet deadlines and build effective relationships with a wide range of colleagues and stakeholders. 

This is an opportunity to use your communication and coordination skills to make a practical difference to patient care. You will join a collaborative team committed to creating information and services around the needs of our diverse communities.

Join us and help make healthcare information clearer, more accessible and more useful for everyone.

Responsibilities include:

• writing and editing patient-facing content in plain English

• uploading and maintaining content on the website and in our patient information database

• coordinating translation, large-print, audio and other accessible formats

• managing requests through the patient information inbox and database

• liaising with clinical teams to secure approval and meet governance requirements

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.  

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme.  Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. 

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly,  part time or job share.  Please talk to  us at interview. 

Environmental sustainability

Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environmentwww.imperial.nhs.uk/about-us/our-strategy/green-plan.  

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. 

For both overviews  please view the Job Description attachment with the job advert.

This advert closes on Tuesday 22 Sep 2026

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