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Care Coordinator (Live-In Care)

Company:Senior Home Care Group
Salary:£28,000 to £28,000 a year
Hours:Full-time
Location:Oakham, Rutland, LE15 7TU
Job type:Permanent
Posting date:14 Sept 2026
Closing date:13 Oct 2026
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Summary

About the Role

We are seeking an organised, proactive, and adaptable Live-in Care Coordinator to manage our live-in care operations. In this role, you will oversee the full lifecycle of our live-in carers, from initial onboarding and compliance to ongoing rota management and client matching. You will serve as the central point of contact for live-in carers and clients, ensuring seamless service delivery, high compliance standards, and excellent care continuity.

Key Responsibilities

  • Rota Management & Scheduling: Build, maintain, and optimise live-in care rotas, ensuring full coverage, appropriate rest periods, and client-carer compatibility.

  • Onboarding & Induction: Support new live-in carers following their training and onboarding, maintaining communication whilst awaiting a placement.

  • Training Coordination: Assign, track, and enforce completion of mandatory e-learning modules and practical training prior to placement.

  • Carer Profiles: Create, update, and tailor professional carer profiles to present to clients and their families for placement matching.

  • Client & Carer Support: Act as the primary operational contact for live-in carers, resolving schedule conflicts, handling placement handovers, and managing urgent changes.

  • Compliance & Quality Assurance: Maintain accurate records on the care management system, ensuring all care staff remain fully compliant with regulatory standards.

Requirements & Skills

Previous experience in care coordination, scheduling, or healthcare administration (live-in care experience preferred).

Organisation -Exceptional time-management skills with a proven ability to multitask and prioritize under pressure.

Communication -Strong written and verbal communication skills for building relationships with carers, clients, and families.

Tech Literacy -Proficient with care scheduling software, LMS platforms, and MS Office.

Problem Solving -High adaptability and calm decision-making when handling last-minute rota changes or emergencies.

Join us in delivering exceptional live-in care by leading with compassion, professionalism, and enthusiasm. We value proactive leaders who are committed to enhancing the quality of life for our clients while fostering a supportive environment for our caregiving team.

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